Business Intern

Description

KEY RESPONSIBILITIES

Provide basic support of information technologies/systems which may include software, applications, hardware,
end-user devices, operating systems, and related security and compliance.

* Assist with local implementation, installations, upgrades, maintenance, and support of enterprise standards.

* Identifies, troubleshoots and resolves end-user issues. Assist with back-end system issues. Performs end-user
communication and training if necessary. Ensures accurate tracking and documentation of help desk tickets.

* Assist end users with our official AI tool, Copilot. Help drive adoption by working with users and demonstrating
examples of using Copilot for user productivity and automation.

* Assist with system maintenance such as backups, SQL, server updates, computer replacements.

* Provide IT backup and act as liason for escalation of tickets.

* Other IT specific tasks to be assigned based on skillset / educational major / minors.

* Performs other duties as assigned.

EDUCATION AND EXPERIENCE REQUIRED

Education: Applicants must be actively enrolled in an accredited college, university, or trade school with a
focus in Information Technology or a related field.
Experience: NONE

KNOWLEDGE, SKILLS AND ABILITIES

• Basic knowledge of and skills in troubleshooting and supporting a variety of information technologies such as
  backup/storage systems, phone systems, various software and applications (such as Microsoft Windows, Office),
  personal computers, security and compliance.
  
  * Understands local business IT requirements.
  
  * Strong interpersonal, and verbal and written communication skills to ef f ectively work employees at all levels. .
  
  * Strong organizational and prioritization skills.
  
  * Ability to lif e and carry up to 50 pounds. Ability to crawl and climb ladders.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Required

Preferred

Job Industries

• Other