Senior Cash Application Specialist

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The Senior Cash Application Specialist plays a key role in overseeing all aspects of the cash application process, ensuring accuracy, consistency, and compliance with internal financial procedures. This role is responsible for managing daily cash activities, including bank reconciliations, credit card processing, chargebacks, and escrow transactions. The Specialist will collaborate with various internal teams to resolve discrepancies and drive improvements in processes and documentation.

Primary Responsibilities:

• Oversee daily tasks to ensure timely and accurate completion prior to submission to the Global Treasurer.
• Train and onboard new staff in cash application, reconciliation, and discrepancy resolution procedures; maintain up-to-date training materials.
• Maintain detailed process documentation for all cash-related procedures.
• Collaborate with finance and operational teams on special projects and initiatives to improve cash application workflows.
• Manage and support maintenance of credit card processing systems and equipment, including relationships with vendors and processors (e.g., payment gateways).
• Assist with user access management and permissions within banking platforms.
• Align staffing levels with transactional volumes and seasonal trends.
• Investigate and resolve banking issues such as ACH debit blocks, wire failures, and positive pay exceptions.
• Receive and post Daily Cash Reports (DCR) to the general ledger accurately.
• Ensure accurate posting of daily bank activity related to consumer financing transactions.
• Manage physical check processing, including scanning and reconciliation procedures.
• Reconcile multiple bank accounts and provide support for the month-end close process.
• Coordinate chargeback inquiries and resolutions with retail locations within a 24–48 hour window.
• Track and follow up on returned checks, working with stores to achieve resolution.
• Oversee the accurate transfer of commissions from escrow accounts to operational accounts.
• Execute all responsibilities required for a timely and complete month-end close.
• Perform additional duties as needed to support departmental and organizational goals.

Key Performance Indicators (KPIs):

• Deliver monthly reporting on cash application performance metrics.
• Complete assigned projects and initiatives within set timelines.
• Ensure all bank reconciliations and accounting entries are accurate and completed on schedule.
• Maintain error-free posting of cash activities to the general ledger.
• Ensure full compliance with internal cash handling and application procedures across teams.
• Promote strong interdepartmental relationships and maintain open, effective communication channels.

Seniority level

• Seniority level Associate

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Accounting/Auditing
• Industries Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Child care support

Pension plan

Paid paternity leave

Student loan assistance

Disability insurance

Tuition assistance

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