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Customer Service Representative
Job in
Olive Branch, DeSoto County, Mississippi, 38654, USA
Listed on 2026-02-24
Listing for:
DHL
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Process orders and prepare correspondence to fulfill customer needs;
Provide product, service, and transit information to the customer and act as a liaison to facilitate issue resolution;
Resolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution;
Maintain customer records and update account information;
Assist with order and product management
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