Solution Analyst II - IT; 2nd shift

Job Description

Solution Delivery Analyst II (2nd Shift – Primarily 2:30PM
-11PM)

Applicants must be authorized to work in the U.S.;
Sponsorship is not available for this position.

• Work with business teams, project leaders and application end users to collect and analyze project business requirements for functions or applications under limited direction
• Prepare accurate and detailed requirement specification documents and functional technical specification documents
• Understand the relationship between functional and technical requirements
• Identify the current – future- state business processes
• Provide a technical development support for development and system configurations and automation requirements
• Serve as a communications liaison between business end users and application developers to understand key issues, identify perceptions gaps and resolve questions
• Coordinate with business users to identify functional cases and establish test scenarios and results
• Work with business users to test, validate, and evaluate new applications and functions, and identify issues in functionality
• Provide day to day and on-call second and third tier end user application support, as appropriate

• Requires education equivalent to four years of high school OR 2 year IT degree preferred
• ITIL Certification Preferred
• 4+ years of work experience in business analysis or an IT related position
• Exposure to IT business applications and methodologies required
• Prefer 2+ years of hands on experience with business systems / processes: WMS, ERP, CRM, BI or other business applications
• Strong math and analytical skills
• Experience in writing SQL queries
• Knowledge of warehouse management systems;
  High Jump experience a plus
• Working knowledge in MS Office
• Knowledge of radio frequency scanning process and devices
• Excellent communication skills
• Computer skills

• Strong business analytical skills to drive business requirement definition that involves eliciting, analyzing, prioritizing, articulating and documenting business requirements
• Ability to lead small projects (with minimal guidance) in various SDLCs (waterfall and agile) leading development teams and aligning with business stakeholders
• Demonstrate knowledge of project management skills including planning, scheduling and execution
• Experience with product and technical thinking, and executing in a fast paced environment that meet or exceed expressed needs
• Ability to gather business requirements, process flows, and use case scenarios
• Make recommendations for process improvements, documentation standards, procedures, and / or guidelines
• Strong verbal and written communication skills across functional audiences with different backgrounds
• Strong SQL Skills

Milwaukee Tool is an equal opportunity employer.