Solution Analyst II - IT; 2nd shift

Position: Solution Analyst II - IT (2nd shift)
Job Description:

Solution Delivery Analyst II(2nd Shift – Primarily 2:30PM
-11PM)
* Applicants must be authorized to work in the U.S.;
Sponsorship is not available for this position.

The Solution Delivery Analyst is responsible for administrative and technical support of the Warehouse Management System (WMS) High Jump.

Duties and Responsibilities Work with business teams, project leaders and application end users to collect and analyze project business requirements for functions or applications under limited direction

Prepare accurate and detailed requirement specification documents and functional technical specification documents

Understand the relationship between functional and technical requirements

Identify the current – future- state business processes

Provide a technical development support for development and system configurations and automation requirements

Serve as a communications liaison between business end users and application developers to understand key issues, identify perceptions gaps and resolve questions

Coordinate with business users to identify functional cases and establish test scenarios and results

Work with business users to test, validate, and evaluate new applications and functions, and identify issues in functionality

Provide day to day and on-call second and third tier end user application support, as appropriate

Education and Experience Requirements Requires education equivalent to four years of high school OR 2 year IT degree preferredITIL Certification Preferred4+ years of work experience in business analysis or an IT related position

Exposure to IT business applications and methodologies required

Prefer 2+ years of hands on experience with business systems / processes: WMS, ERP, CRM, BI or other business applications

Strong math and analytical skills

Experience in writing SQL queries

Knowledge of warehouse management systems;
High Jump experience a plus Working knowledge in MS Office Knowledge of radio frequency scanning process and devices

Excellent communication skills

Computer skills

Qualifications /

Preferred Qualifications Strong business analytical skills to drive business requirement definition that involves eliciting, analyzing, prioritizing, articulating and documenting business requirements

Ability to lead small projects (with minimal guidance) in various SDLCs (waterfall and agile) leading development teams and aligning with business stakeholders

Demonstrate knowledge of project management skills including planning, scheduling and execution

Experience with product and technical thinking, and executing in a fast paced environment that meet or exceed expressed needs

Ability to gather business requirements, process flows, and use case scenarios

Make recommendations for process improvements, documentation standards, procedures, and / or guidelines

Strong verbal and written communication skills across functional audiences with different backgrounds

Strong SQL Skills Milwaukee Tool is an equal opportunity employer.
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