Desktop Support Technician - 2nd Shift

Desktop Support - 2nd shift

Work hours are Monday to Friday, 2:30pm to 11pm.

Candidate must work onsite in Olive Branch, MS.

Candidate must have a cell phone for receiving calls from Desktop lead or Manager regarding high priority tickets.

A TEKsystems client in Olive Branch, MS is seeking a Desktop Support Technician resource to assist in the support of PC's, Printer's and RF devices used by Global Logistics associates.

Support can consist of day to day trouble calls or user requests, supporting on-going projects related to these types of devices and routine device maintenance / upkeep.

The potential candidate must be reasonably adept in troubleshooting problems with some or all these types of devices, communicating and follow-up with end users of various levels within the organization, along with providing excellent customer service.

• Microsoft Office 365/Windows 11
• Laser Jet Printers
• Supporting Zebra Label Printers
• RF (Radio Frequency) Devices (this candidate needs experience with Wireless Network Connectivity)
• Candidate will be troubleshooting the following:
  Outlook / Microsoft Office / Word / Excel
• This candidate will need basic Networking skills in order to effectively communicate with the Network Engineer
• Service Now Ticketing System

• Network + Certification
• A+ Certification

This is a Contract position based out of Olive Branch, MS.

The pay range for this position is $18.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Olive Branch,MS.

This position is anticipated to close on Jul 31, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.