Operations Manager

MS002 Olive Branch, 8145 Nail Road, Olive Branch, Mississippi, United States of America

Posted Friday, February 20, 2026 at 5:00 AM

Barrett Distribution Centers is a leader in providing customized third‑party logistics, omni‑channel distribution, and direct‑to‑consumer fulfillment services for customers in a variety of industries. We are – more than anything else – a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

We’re always on the lookout for smart, hard‑working, and skilled top performers who are interested in joining a fantastic team within a fast‑growing company. If you’re great at what you do, passionate about doing it, and looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

• Health, dental, and vision insurance
• Opportunities for advancement – we love to promote from within!
• Ongoing training and leadership development
• Profit‑sharing program – all employees benefit when the company succeeds!
• Competitive compensation
• 401K savings plan with company match
• PTO
• A second‑to‑none culture where you’ll be treated like family and allowed to excel

You’ll consistently apply the following core values as you interact with people both inside and outside of our organization:

• Always Better
• Utmost Integrity
• Dedication to the Customer
• I am an Owner
• Open and Honest Communication

The Operations Manager, reporting to the General Manager, is responsible for managing the operation, including customer service, labor scheduling, supervision, and proper utilization of space, equipment, and manpower. This position works Monday through Friday, from 8am-5pm. The compensation range for this position is $85K-$110K, depending on experience.

• Accountable for the safe, efficient, and economical operation of the warehouse in the areas of staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, housekeeping and sanitation programs, budgeting, customer service, and inventory control.
• Manage all distribution services including receiving, storing, shipping, handling return/damaged goods, maintenance, and administrative activities to ensure customer requirements and/or KPIs, if applicable, are met in an efficient manner.
• Ensure the operation exceeds customers’ expectations for service and responsiveness.
• Develop, prioritize and direct programs to ensure the efficient and cost‑effective operation and utilization of the warehouse.
• Identify root cause of Nonconformance Reports and implement Corrective Actions Report as needed.
• Participate in the preparation of budgets, revenue projections, and account analysis.
• Utilize measurement systems to evaluate productivity, quality, and variance from standards.
• Continually optimize facility storage to minimize the inefficient utilization of space.
• Responsible for maintaining physical inventory accuracy at a defined company rate.
• Ensure all required documentation and system transactions (electronically and/or manually) for assigned area(s)/account(s) are completed in a timely manner.
• Establish and maintain credible, professional relationships with clients, internal business lines, and external vendors.
• Partner with the customer to maintain a high level of customer satisfaction by communicating frequently and following up on customer concerns and requests.
• Interface with internal partners, including but not limited to Strategic Account Management, Business Process Optimization, Customer Service, Finance, and Human Resources, to identify business opportunities and resolve issues.
• Attract, develop and retain high‑performing, diverse talent within the business; build future leaders through mentoring and serving as a role model.
• Develop and communicate clear goals and expectations for their leadership team; provide ongoing training and development opportunities.
• Responsible for ensuring all staff are properly trained on all standard operating procedures, method observations are conducted, and documented per company…