Manager Trainee

Tower Loan is seeking a Manager Trainee to join our full‑time Manager Development Program. The role provides hands‑on experience in customer service, sales, financial management, and branch operations over a 10‑12 month period.

• Become proficient in customer service, sales, marketing, finance, and operations.
• Develop long‑term customer relationships by listening to needs and recommending appropriate services.
• Offer optional products to serve new and existing customers.
• Contact customers regarding payment reminders and arrangements.
• Assist the Manager in exceeding established office goals.
• Learn and provide support in management responsibilities such as delegating employee workload and analyzing loan documents.
• Develop and demonstrate skills in all management aspects, including recruitment, staff development, performance management, and leadership.
• Perform all other duties as assigned.

• High School Diploma or GED.
• Willingness to relocate upon promotion into management.
• Valid driver’s license and reliable vehicle.

• Sales, Collections, or Customer Service experience.

Location:

On‑site.

Schedule:

Monday through Friday, 8:30 AM to 5:30 PM, with some extended hours during the week as needed, may include Saturday.

• Health and Well‑Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance.
• Up to 3% 401(k) Match.
• Paid Time Off (16 days per year after one full year; cash back for unused time).
• Paid Holidays.
• Annual Raises and Performance Bonuses.
• Monthly Incentive and Employee Referral Bonuses.
• Participation in Charitable Campaigns.