Canopy Hope Coach - Olive Branch, MS

Canopy Anywhere Hope Coach - Olive Branch, MS

Job Category
:
Clinical, Social, Community & Health Services

Requisition Number
: CANOP
003290

Posted
:
May 12, 2026

Type
:
Full-Time

Location
: 9855 Highway 178, Olive Branch, MS, USA

Open to external candidates only.

Founded in 1912 as an adoption agency, Canopy Children’s Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. We offer a comprehensive benefits package for all eligible full‑time employees. Benefits include, but are not limited to:

• Competitive Compensation
• 403b Retirement Plan with Match
• PTO/Vacation
• Employee Wellness Program and Counseling Services

• The Hope Coach serves adolescents and their caregivers by using the evidence‑based Science of Hope framework.
• Through various digital communication methods (voice calls, messaging, chat, email, and live sessions), Coaches work collaboratively with students and/or caregivers to create a supportive and encouraging environment for personal growth.
• They provide education and guidance to promote goal setting, enhance motivation, and strengthen coping skills, especially for those at risk of disengagement, trauma, or mental health challenges.
• Using a trauma‑informed, strengths‑based, and non‑clinical approach, Hope Coaches help participants identify meaningful goals, develop strategies to achieve those goals (referred to as pathways), and build the confidence and persistence (known as agency) needed to follow through—skills that are critical for long‑term success and well‑being.
• Coaches are trained to recognize when a student or caregiver may benefit from professional assistance and can facilitate appropriate referrals to mental health therapists or other specialists.

• Develop a rapport with students, faculty, and caregivers as assigned.
• Encourage and celebrate successes.
• Educate on the Science of Hope and answer questions.

• Assist the student and/or caregiver in developing a SMART goal.
• Instruct, assist, and enable students and caregivers to develop pathways to their goal.
• Develop concrete steps and strategies to achieve the goal.
• Develop supports and accountability for the student and caregivers.
• Utilize motivational interviewing techniques to encourage movement toward goals.
• Demonstrate an ability to map various pathways to the assigned goal.
• Navigate difficult conversations and assist in any resolution of disagreements.
• Adjust the plan as needed through consultation with the student and caregiver.
• Assist with creative solution and problem‑solving.

• Check‑in with student and/or family weekly.
• Assess progress toward goal.
• Reevaluate pathways to the goal as barriers present.
• Encourage growth and facilitate exploration during setbacks.

• Attend bi‑weekly supervisory sessions with supervisor.
• Maintain annual training requirements.
• Adhere to all relevant laws, regulations, and ethical codes.
• Perform other duties as assigned.

• Bachelor’s degree in psychology or a related field, such as social work.
• At least one year of experience in mental health.
• Must be at least 21 years of age, have a valid driver’s license, a good driving record, and proof of appropriate auto liability insurance. Additionally, candidates must be willing to use their personal vehicle for organizational business.
• Must be able to articulate concepts in a clear manner.
• Must have the ability to listen to and problem‑solve with families individually or in a group setting.
• Must have excellent organizational skills, experience in diverse communication styles and the ability to work with teams.
• Must be competent in the use of computers and other technology.
• Eligibility:
  This position is available to external candidates only.

This posting is for external candidates only. Current employees are not eligible to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.