Operations Supervisor

Shift

Monday - Friday - 2nd Shift (Afternoon/Evening)

Shift: Monday-Friday, 2nd Shift

Location:
Forrest Park Drive, Olive Branch, MS

The Operations Supervisor is responsible for the safe and effective execution of daily operational plans and strategies within warehouse operations. This role leads and allocates resources, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. The position also ensures product safety, quality, and legality.

• Supervise at least two full-time direct reports, including hiring recommendations, coaching, skills development, recognition, and performance management.
• Oversee daily, weekly, and monthly production activities within warehouse operations.
• Prepare and distribute operational reports to support day‑to‑day activities.
• Ensure schedules are implemented correctly and jobs are assigned and completed effectively.
• Manage vacation and time‑off scheduling to minimize disruption and meet customer needs.
• Actively lead and supervise teammates on the floor, engaging in daily operations.
• Conduct daily startup meetings to communicate work instructions, workflows, and safety practices.
• Drive teammate excellence through consistent feedback, coaching, and corrective actions.
• Promote safety through weekly meetings, training, JHA reviews, and facility walkthroughs.
• Maintain a clean and orderly work environment aligned with corporate 5S standards.
• Supervise team operations to meet prescribed objectives and KPIs.
• Develop a productive work team through cross‑training, communication, and motivation.
• Facilitate seamless handoffs and communicate key information across teams and management.
• Provide courteous and respectful customer service in high‑pressure situations.
• Ensure inventory integrity and assist with physical inventory counts.
• Support the Operations Manager with special projects as needed.
• Assist in maintaining facility security.

• Bachelor's degree in a related field with no prior work experience; OR
• Military rank of E‑6, E‑7, O‑1, or O‑2; OR
• Minimum of six months of experience in a warehouse or supply chain environment with demonstrated leadership skills.

• Excellent organizational and analytical skills.
• Labor management experience preferred.
• Strong prioritization and problem‑solving abilities.
• Experience with quality management methodologies.
• Proven ability to drive continuous improvement and manage change.