Damage Clerk

Title:

Damage Clerk
:
Date Posted:
Sep 8, 2026
Date to Apply By: N/A
Reports To or Hiring Manager:
Keshia Gross
Department: 4230 Mark & Graham

Shift: Sunday-Thursday 6:00am-2:30pm
Grade Level: 5

Employment Type:

Full Time Non-Exempt

Location:

Olive Branch, MS
Proposed Salary Range: N/A

Openings >>
Damage Clerk

Since it was founded in 1956, Williams
- Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas:
Barron's 100 Most Sustainable Companies;
Forbes Best Employers for Women and Diversity;
Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
• Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
• Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

is responsible for managing damaged merchandise within the Personalization operation and ensuring damaged customer orders are accurately processed and resolved in a timely manner.

position is located in Olive Branch, MS.

• Review, research, document, and process merchandise identified as damaged throughout the operation
• Verify damaged merchandise against the correct SKU, order, carton, and quantity
• Coordinate replacement or re-pick activity and follow damaged orders through resolution
• Maintain accurate system statuses and an organized damage work area
• Prioritize aged and time-sensitive customer orders and escal…
• Partner with Inventory Control and operational teams to resolve inventory discrepancies and recurring damage concerns

• High School…