Customer Experience Representative

Join TRUSTBANK as a Customer Experience Representative supporting our community-focused financial services. You'll be the primary point of contact for personal and business banking customers, handling inquiries, transactions, and digital banking support in person and by phone. Build lasting relationships by understanding customer needs, recommending appropriate banking or lending solutions, and resolving issues with care and accuracy. You'll use bank systems, follow security and compliance procedures, and collaborate with teammates to deliver dependable, personalized service that supports local customers and communities.