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Phone Concierge - Banking Customer Experience
Job in
Olney, Richland County, Illinois, 62450, USA
Listed on 2026-08-31
Listing for:
TrustBank
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Trust Bank is seeking a Customer Experience Representative to be the friendly voice across our markets. As a Phone Reception Specialist, you will greet customers, route calls, provide information on products and services, and support a range of administrative and customer experience tasks.
You will handle routine service requests, assist with digital banking questions, maintain directories, and collaborate with branch teams to ensure outstanding service while upholding Trust Bank values.
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