Service Coordinator

Service Coordinator

Salary Range $21.00 - $23.50 Hourly Position Type Full Time Job Shift Day Education Level 4 Year Degree Category Nonprofit - Social Services

Location:

Multiple CTF Illinois Program Locations

Schedule:

Full-Time | Monday–Friday, 8:00 AM–4:00 PM (hours may vary based on program needs)

Pay Rate: $21- $23.50/hour

CTF Illinois is seeking a compassionate, adaptable, and motivated Service Coordinator Float to provide leadership and clinical oversight across multiple day program locations. This position is ideal for an experienced human services professional who enjoys variety, problem-solving, and making a meaningful impact in the lives of individuals with intellectual and developmental disabilities (I/DD).

As a Service Coordinator Float, you will provide temporary leadership support during staff vacancies, leaves of absence, new program start-ups, and other operational needs while ensuring high-quality services, regulatory compliance, and continuity of care.

• Lead and support day program operations across multiple CTF Illinois locations.
• Supervise, coach, and develop direct care staff to ensure quality services.
• Deliver person-centered programs that promote independence, choice, and community inclusion.
• Coordinate services with individuals, families, guardians, and interdisciplinary teams.
• Monitor documentation, financial records, and program compliance with agency, state, and federal requirements.
• Ensure the health, safety, and rights of individuals receiving services.
• Provide crisis intervention, behavioral support, and operational guidance as needed.
• Conduct site visits, quality assurance reviews, and continuous improvement activities.
• Travel between program locations to provide leadership support based on operational needs.

• Pay Rate: $21-$23.50/hr
• Comprehensive health insurance
• Optional vision, dental, critical illness, and accident insurance
• Company-paid short-term and long-term disability insurance
• Company-paid life insurance
• Paid holidays, sick time, and accrued vacation
• 401(k) retirement plan with company match
• Cell phone stipend

CTF Illinois is dedicated to helping people with intellectual and developmental disabilities reach their full potential through the power of Communities That Transform Futures. Our success is measured by the lives we touch through high-quality, person-centered programs and services.

Our work is fueled by dedicated staff, caring volunteers, and generous donors. We offer a wide range of community-based programs designed to meet the unique needs, goals, and choices of each individual we serve, supporting people and their families throughout every stage of life.

CTF Illinois is proud to be an Equal Opportunity Employer.

• Bachelor's or Master's degree in Social Work, Psychology, Counseling, Rehabilitation Counseling, Education, Family Therapy, Vocational Counseling, or a related Human Services field.
• Meet qualifications for QIDP and QMHP certification/training.
• Minimum one year of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or mental illness.
• Valid Illinois driver's license with an acceptable driving record.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

• Previous experience as a Direct Support Professional (DSP) or Registered Behavior Technician (RBT).
• Previous QIDP and/or QMHP certification.
• Additional experience supporting individuals with developmental disabilities.