Care Coordinator Support Worker

Care Coordinator Support Worker

Location:

Olney, IL
Job
# of Openings: 1

One Hope United is a compassionate agency dedicated to supporting children, youth, and families in Illinois and Florida. We value equity, professional growth, and a unique “why” that drives our work. We are an Equal Opportunity Employer.

Under the care coordination support worker role, you will provide community-based services to identified youth within the Systems of Care. You will collaborate with families, service providers, and the agency to develop and implement individualized, trauma-informed Wraparound plans.

• Target youth identified in the Pathways program and serve them in accordance with program policies.
• Apply an evidence-informed, structured approach to care coordination and adhere to agency procedures and fidelity measures.
• Integrate all services for youth and families, serving as a central communication point for service components.
• Collaborate with youth and families to develop a Plan of Care and a Crisis Prevention Plan.
• Serve a caseload referred to Pathways to Success Tier Level Wraparound and manage caseloads within the high fidelity wraparound framework.
• Complete strength-based assessments, update the IM CANS, and monitor progress toward goal achievement.
• Facilitate Child and Family Team Meetings (CFTM) at regular intervals and coordinate collaboration with service providers.
• Advocate for the youth and family in the least restrictive setting possible and implement services to avoid unnecessary inpatient or residential treatment.

• Bachelor’s degree in psychology, social work, counseling, education, or a related field from an accredited university.
• Two years of experience coordinating care, including facilitating child and family team meetings and working directly with youth and families.
• Valid driver’s license and acceptable driving record; ability to work varying hours, including evenings and weekends.

• Strong collaborative, relationship-building, and communication skills.
• Time management and the ability to consistently meet deadlines.
• Knowledge of the Illinois child welfare systems and experience working with diverse populations.
• Proficient computer skills, including Microsoft Windows.
• Effective written and verbal communication skills in English.

• Tuition assistance up to $2,500 per year.
• Paid vacation, personal days, and sick days.
• Health, dental, vision, and 403(b) retirement plan.
• Flexible spending accounts, health savings account, and short-term disability options.
• Agency-paid life insurance and voluntary supplemental life insurance.