Facilities Technician

Help keep our clubs safe, shiny, and member-ready!

Your work is visible and valued-members, members enjoy safer, cleaner clubs, and teams can focus on delivering great workouts because you've got the facilities dialed in.

You're the go-to problem solver who makes the Ultimate Fitness Experience possible. Using Service Channel, you'll manage work orders, knock out repairs, and keep our clubs safe and functional- with plenty of high-five moments from happy teammates.

• Manage and close out facility work orders in Service Channel, meeting KPI timelines.
• Prioritize urgent repairs and proactively communicate changes or delays.
• Perform routine club inspections to spot hazards and maintenance needs.
• Handle hands-on fixes: carpentry, tile, painting, drywall, and general building repairs.
• Complete assigned plumbing, electrical, and mechanical maintenance.
• Keep managers and the Facilities team updated on repair status and timelines.
• Travel between assigned clubs in your own vehicle (mileage reimbursed).
• Support after-hours/emergency on-call needs as scheduled.
• Attend required meetings and follow all club, service, and emergency procedures.

• 1-4 years of facilities experience (preferred).
• Basic skills in carpentry/painting/drywall and general repair.
• Foundational understanding of commercial electrical, plumbing, and mechanical systems (apprentice or supervised experience welcome).
• Familiarity with Service Channel or similar CAFM/FMS.
• Strong work ethic: punctual, organized, detail-oriented, and safety-minded.
• Friendly, professional, and patient communicator (verbal & non-verbal).
• Clean, professional appearance and great customer service instincts.
• Ability to choose and use the right tools safely and effectively.
• Valid Driver's License and willingness to work flexible hours.
• Multi-site facilities maintenance experience (essential).
• Relevant facilities certifications are a plus.

• Complimentary gym membership + guest privileges
• Discounts on Personal Training, Mind&Body, Aquatics, Kids Programs
• Discounts on Serenity Day Spa services and apparel
• Employee referral gift
• In-house continuing education + CEC reimbursement
• Full-time extras:
  Medical, Dental, Vision, Supplemental & Group Life Insurance, 401(k), Paid Time Off

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities