Accounts Payable​/Receivable Specialist

Responsibilities

• Accurately post daily cash receipts from multiple sources and ensure correct application to customer accounts.
• Serve as liaison to regional accounting departments nationwide to address account inquiries, share documentation, and ensure consistency.
• Research unapplied payments, billing disputes, account irregularities, customer setup, and take corrective action.
• Assist with preparation, documentation, and support for internal and external audits.
• Monitor aging reports, contact customers via phone and email regarding open balances, negotiate arrangements, and document collection activities.
• Collaborate with regional offices through regular meetings to coordinate collection strategies.
• Escalate severely delinquent accounts to management or third-party collections as needed.
• Assist with month-end closing responsibilities and comply with deadlines.
• Assist with the onboarding of new acquisitions by supporting the integration of accounts receivable processes, systems, and documentation.
• Follow financial policies and internal controls while identifying opportunities for process efficiency.
• Assist with team training.
• Provide general administrative support, including regular pickup and delivery of mail, answering and directing incoming calls, maintaining office cleanliness, and assisting with various reception and front desk responsibilities.
• Perform regular and predictable work during scheduled and/or agreed-upon times.

• Strong proficiency with computer systems, including a minimum of two (2) years’ recent experience with Microsoft Office Suite (Word, Outlook, PowerPoint).
• Advanced Excel and data entry skills with excellent typing speed and accuracy required.
• Experience with D365 business applications is a plus.
• Minimum two (2) years’ recent successful office accounting experience (Accounts Receivable, Accounts Payable, collections, bookkeeping) preferred.
• High school diploma or equivalent required;
  Associate degree or higher in accounting, business, finance, or similar highly preferred.
• Experience with customer management, cash receipts, collections, and reconciliations.
• Knowledge of Generally Accepted Accounting Procedures (GAAP).
• Excellent written and oral communication and interpersonal skills with internal and external stakeholders, and all levels of staff.
• Excellent organizational and prioritization skills; detail-oriented, manages time efficiently, and able to multi-task successfully.
• Ability to maintain discretion and confidentiality of sensitive information, safeguarding vendor and customer information.
• Exceptional problem-solving skills.
• Demonstrated ability to work under deadlines and time frames effectively while maintaining a courteous and approachable manner in all interactions.