Administrative Supervisor

The salary for this position is: $5,147- $6,847 monthly

Thurston County Public Health & Social Services (PHSS) is recruiting for an in-person (Monday-Friday)
Administrative Supervisor for our Vital Records and Administrative Services Team.

We are seeking a positive, detail-oriented, and well-organized team leader to work alongside our Vital Records Administrative Services team. In this key supervisory role, you will take the lead in guiding and supporting a dedicated team, coordinating and assisting with day-to-day operations, developing efficient work plans, and managing team schedules to ensure top-quality customer service. You will play a vital role in shaping and assisting in the team success, mentoring staff, and fostering a collaborative and high-performing work environment.

Beyond team leadership, you will provide essential administrative support to the department through excellent customer service to both internal and external customers. This is a front facing position that is accessible to the public, and you will be working alongside the team to support our customers. This is an exciting opportunity to bring your organizational talents, leadership skills, and service mindset to a team that makes a meaningful impact every day.

Essential functions may include, but are not limited to, the following:

• Supervision of a team of 3 team members; responsible for assigning and approving work, management of team schedules, and reviewing/approving leave requests and timecards
• Set team performance expectations and standards, conduct performance evaluations, provide training and coaching, and recommend disciplinary actions if required
• Provide Vital Records (death registration, birth & death certificate issuance) task execution and oversight, in addition to providing supervisor duties related to accounts, billing, compiling data, preparing/sending monthly information, and providing on-call after hours/weekend/holiday phone responsibilities
• Provide front counter Vital Records and administrative support to internal and external customers
• Assist with creating, reviewing, and maintaining department-wide policies in coordination with Department leadership
• Development of department-wide archiving process
• Management of building related tasks such as surplus inventory/disposition, managing building maintenance work orders, and conference room coordination for internal and external customers
• Provide notary services to internal staff in the line of department business
• Perform other work as required or assigned, including, but not limited to, a 24/7 response during public health emergency situations and disease outbreak investigations

To view the full job classification, :
Administrative Supervisor

• Work Environment - Quiet office setting in Olympia, Washington
• Schedule - Monday – Friday, 8:00am – 5:00pm. This position is fully in-person based on position responsibilities and requirements, telework and/or hybrid is not available
• Travel Requirements - Occasional travel may be required to attend meetings or trainings
• Customer Interactions - Daily interactions with Thurston County staff and the public

Public Health & Social Services (PHSS) is Thurston County’s local health jurisdiction and human services department and is responsible for protecting the health and promoting the well-being of all people who live, work, and play in Thurston County. We value diversity and strive to foster a sense of belonging, honoring the unique experiences, cultures, skills, backgrounds, identities, and perspectives of our employees and community.

As an agency actively working to address health equity, we aspire for everyone to have the opportunity to attain their highest level of health, regardless of their individual circumstances.

Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and…