Administrative Assistant

Overview

Administrative Assistant 4 position in the Office of the Insurance Commissioner (OIC) within the Company Supervision Division, based in Tumwater, Washington.

• Principal assistant and trusted advisor to the Deputy Commissioner, managing complex administrative operations.
• Coordinate executive priorities, calendars, meetings, communications, and special projects.
• Research, analyze, and interpret information, policies, laws, and regulations to support executive decision‑making.
• Prepare and review reports, correspondence, presentations, performance measures, and fiscal documents.
• Act as liaison between executive leadership, agency staff, external stakeholders, and partner organizations.
• Lead and coordinate division administrative functions including records management, public record responses, travel coordination, budget support, and continuity planning.
• Supervise and mentor administrative staff, assign work, manage performance, and ensure quality customer service.
• Oversee administrative processes and records systems for accuracy, efficiency, and compliance.
• Serve as subject‑matter expert on operational systems and processes, partnering with IT and business teams for improvements.
• Lead or participate in agency‑wide projects, initiatives, and change‑management efforts.
• Identify opportunities to improve processes, operational effectiveness, and customer service.
• Provide executive‑level administrative and operational support on high‑priority assignments.

• High school diploma or equivalent.
• Four years of progressively responsible clerical, office, or administrative experience in a project, program, or operational environment (including interpreting laws, collecting and analyzing data, scheduling meetings, evaluating projects, ensuring compliance).
• One year of experience in a supervisory, mentoring, or training capacity.
• Intermediate skill level in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Basic skills with Adobe Acrobat DC.
• Typing speed of at least 40 words per minute.
• Degree in public administration, business administration, or related field (or equivalent experience). Proof of degree may be required before employment.

• Prior supervisory experience of support staff.
• Experience researching and applying complex rules and regulations to ensure compliance with state laws.
• Bachelor’s degree in public administration, business administration, or closely allied field.
• Two years’ experience supporting an executive.
• Experience with Drupal, NAIC tools (I‑Site, Snowflake, Thought Spot).
• Experience with Washington state systems including ORCA and SIMBA.

Monthly salary range: $4,542 – $6,107.

Benefits include health, dental, vision, retirement, paid leave, and more. Detailed benefits information is available on the OIC website.

On‑site at Tumwater location three days per week.

The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, veteran status, disability, or the presence of any sensory, mental, or physical disability. Persons requiring reasonable accommodation may contact the recruitment team.