Registration Specialist

Work Location

Hybrid: Our physical office is in Olympia, WA. We offer flexible work schedules and locations, and this position can be performed remotely most of the time. You must reside in the State of Washington and attend in‑person meetings, events or other business activities as needed.

Join our team and help support the financial operations of more than 100 Washington State agencies. Statewide Registration maintains supplier and customer records used to process payments and receipts. The team handles approximately 5,000 new registrations each month.

As a Registration Specialist, you will establish and maintain supplier and customer records, accurately upload and download documents, enter data into the state’s financial management system, process record changes, and ensure compliance with state and federal requirements. This is an excellent opportunity for a detail‑oriented professional who enjoys working with the public, providing exceptional customer service, and making a meaningful impact across state government.

• Provide outstanding service to suppliers, customers, and agencies via registration multi‑line telephone, shared group email, and physical mail.
• Accurately add registration forms into the document management system for subsequent analysis.
• Analyze financial documents, create new statewide supplier and customer records, and determine the accuracy of the information for compliance with IRS requirements and OFM procedures.
• Make changes to records based on supplier and customer requests while monitoring for electronic funds transfer fraud.
• Audit banking information to facilitate automated payments.
• Resolve processing inquiries by corresponding with suppliers and customers when unable to validate forms.
• Develop and maintain unit procedures manual.

• Demonstrates the ability to provide professional, responsive, and customer‑focused service to a variety of stakeholders using email and multi‑line phones.
• Proficiency in using office applications, including document‑management systems, email, word processing, and spreadsheets; knowledge of other business applications is a plus.
• Ability to accurately review, validate, and maintain confidential financial registration documents in accordance with policies and procedures.
• Ability to organize, prioritize, and process a high volume of work while maintaining accuracy and attention to detail.
• Ability to interpret and apply procedures.
• Ability to exercise sound judgment, problem‑solving skills, and attention to detail.
• Ability to adapt to changing systems, processes, and priorities.

• A culture that values and strives to advance diversity, equity, inclusion, and belonging.
• Medical, Dental, Vision, and Life Insurance.
• 12 paid holidays, at least 14 paid vacation days, and 12 sick leave days per year.
• State retirement programs.

The Office of Financial Management is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and veterans are encouraged to apply.