Office Support Supervisor

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. For more information regarding Evergreen’s non-discrimination policies or to report discrimination, please visit the affirmative action and equal opportunity webpage rgreen.edu/equal opportunity or contact the affirmative action and equal opportunity officer at (360) 867‑5371, Room 3102 Library Building, 2700 Evergreen Parkway NW, Olympia, WA 98505.

This full‑time, overtime‑eligible position in the Office of Student Activities and New Student Programs on the Olympia Campus of The Evergreen State College reports to the Director of Student Activities and New Student Programs. The incumbent serves as the primary administrative assistant and public contact for Student Activities and New Student Programs, performing a variety of administrative and clerical tasks to support the Director, staff, and student employees/graduate assistants.

Responsibilities include greeting and receiving students and customers, answering phone calls, responding to voicemail/email, scheduling appointments, managing equipment and check‑in/out processes, correspondence, purchasing and reconciliation, generating vendor contracts, space scheduling and stewardship, records management, and assisting students and contractors with completion of required forms and documentation. The position directly supervises student employees.

• Provide a welcoming environment for students.
• Coordinate a high‑traffic office with frequent in‑person interactions from diverse populations of students and college staff.
• Provide direct administrative support for the Director, including scheduling and copy editing.
• Assist the Director with developing and implementing program assessment strategy, including survey development and building, communication, and deployment.
• Lead administrative coordination for orientation and pre‑orientation programs including planning meetings, note taking, communication, housing, meals, and travel.
• Participate in preparation and maintenance of policies and procedures for area of responsibility.
• Develop new documents and communications/outreach using SharePoint, Microsoft Word, Teams, Excel, Outlook, and social media as directed.
• Initiate and process a variety of forms and correspondence, such as campus production reports, electronic personnel action forms, service agreements, honoraria, travel authorities, help tickets, and work orders.
• Enter purchase orders, monitor purchasing card transactions, collect receipts, and reconcile all purchases for multiple programs.
• Supervise student employees in Desk Assistant positions, including recruitment, hiring, promotion, training, support, evaluation, and addressing performance issues.
• Coordinate with department leadership to manage and maintain the learning allotment distribution procedure for student leaders.
• Coordinate with student organization advisors and the Director to manage the logistics for the training and orientation of registered student organization student coordinators and members.
• Manage and maintain digital processes, records, and forms, including development, troubleshooting, and training; enter data into relevant databases.
• Provide information about office programs, college policies, and office procedures to students, staff, and the public.
• Make travel arrangements, hotel, and transportation reservations for administrative staff and student leaders.
• Compose and distribute correspondence for own and/or supervisor’s signature.
• Resolve problems as a representative of Student Activities and make appropriate referrals to other college offices.
• Maintain program webpages, including intranet, and online student organization directory.
• Participate in all required meetings and committees, including recording meeting notes and action items; may occasionally facilitate staff meetings.
• Serve as designee for the Director in committee meetings, leadership meetings, and on‑going projects as…