Senior Office Assistant

Job Description
The salary range for this position is $4,033.00 - $5,364.00 monthly.

Job Description
The salary range for this position is $4,033.00 - $5,364.00 monthly. Thurston County Public Works is recruiting for a Senior Office Assistant to join our dynamic, energetic, and innovative Administrative Services team. The successful candidate will provide high-quality customer service to Public Works internal and external customers, advise the public regarding detailed regulations and procedures, utilize the computer and related programs to complete complex projects, and assist in the development of department/office procedures.

Essential functions may include, but are not limited to, the following:

• Composes letters and memos and independently prepares, formats, and coordinates complex packages such as agenda items, contracts, change orders, and bid documents.
• Handles inquiries and requests from residents. Assists in resolving complaints or requests, requiring excellent customer service skills.
• Provides administrative support during various emergency situations.
• Maintains a wide variety of complex records, such as preparing technical, statistical, and narrative reports relating to operation of work unit.
• Performs a variety of coordinating activities for supervisor/manager; relays and obtains information from other County departments and outside agencies.
• Arranges meetings, itineraries, and calendars.
• Utilizes a variety of software, including desktop publishing packages, to create documents, brochures, information packages, educational materials, presentation items, and various other products.
• Coordinates and performs a variety of administrative support functions for assigned divisions, including Solid Waste and Water Resources.
• Assists with recruitment and onboarding activities, including communicating with applicants, scheduling interviews, and maintaining recruitment records.

To view the full job classification:
Senior Office Assistant

Essential Personnel: This position is considered to be an essential worker and may be required to work during non-business hours or closures in order to meet operational requirements and needs.

Working Conditions

• Work Environment – Duties are performed in office settings at both the Tilley Campus and the Waste and Recovery Center (WARC) in Olympia, Washington. Regular on-site attendance at both locations is required.
• Schedule
  - Monday – Friday, 8:00 a.m. – 5:00 p.m.
• Travel Requirements
  - Occasional travel may be required to attend meetings or trainings.
• Customer Interactions
  - Daily interactions via phone, in-person, and video with Thurston County staff and the public.

Who We Are

The Thurston County Public Works Department
, located in Olympia, Washington, is a national award-winning agency in delivering quality projects to our community. Our mission is to provide excellent public services in all areas of our business. We actively help our staff develop and grow professionally, we bring together resources across divisions to achieve organizational goals, we are always ready to respond to community needs, and we are an American Public Works Association accredited agency, consistently meeting industry best practices benchmarks.

Our Core Values

• Accountability
  - We take responsibility for our actions and the resulting outcomes.
• Customer Service
  - We provide our customers with the highest level of service and quality.
• Innovation
  - We strive to continuously improve processes, performance, and results.
• Safety
  - We demonstrate an uncompromising commitment to safety.
• Teamwork
  - We work together toward achieving a common recognized end.

Mission - To provide excellent public services in all areas of our business.

Vision - The premier public works organization, accountable and transparent in all services we provide to our community.

Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles,…