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Voice of Customer Analyst II: Impactful Insights & KPIs
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-06-26
Listing for:
WM
Full Time
position Listed on 2026-06-26
Job specializations:
-
Business
Business Analyst, Data Analyst, Business Development
Job Description & How to Apply Below
WM, located in Olympia, WA, is looking for a Voice of Customer (VOC) Business Analyst to join our team. This position involves transforming customer feedback into actionable insights that enhance business performance, with a focus on cross-functional collaboration. Responsibilities include analyzing survey results and operational metrics to identify trends and opportunities for improvement.
We're seeking individuals with a Bachelor's degree or equivalent experience, along with strong communication and analytical skills. The role also offers competitive benefits including medical, dental, vision insurance, and a retirement plan with employer matching.
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