Public Records Coordinator; MA

Public Disclosure Coordinator

We are dedicated to growing a culture of belonging through our values:
Respect | Trust | Diversity | Inclusion | Equity. This posting is for a non-permanent, project position. At the Department of Licensing (DOL), we recognize the importance of work-life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers, and help build trust in our government.

Our Records and Disclosure (RAD) Unit is currently recruiting a Public Disclosure Coordinator who can analyze and understand issues, evaluate options, and make well-supported decisions.

The Department of Licensing is one of the most public-facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washingtonians and collect nearly $3.3 billion in taxes and fees annually. We know our services are essential to our customers' ability to live, work, drive, and thrive. We are committed to ensuring that every resident has equitable and meaningful access to our services.

If you are detail-oriented, enjoy solving puzzles, and want to be part of an amazing, dynamic team, then read on!

As a Public Disclosure Coordinator, you will analyze and fulfill requests for public records as part of a seven-person team. This team champions the public's right to view the Department's functions while safeguarding customer data. You will showcase your written and verbal communication skills to create transparency for internal and external customers. Being able to think critically and manage your own projects will help ensure comfort and success in this role.

Your progress and success within the team will be supported and enhanced through continued education, professional development, and technical advances. You will have a voice when the team creates short-term and long-term strategic goals. Some of what you will do:

• Analyze records, including screening and finding associated documents.
• Assist in developing public disclosure guidelines, communications, and training.
• Legal research, including proposed or pending changes in programs, laws, rules, regulations, etc.
• Create and provide technical advice or reports to management and others.
• Peer review of search strategies for thoroughness and accuracy.
• Apply appropriate red actions and assess risks within records.
• Develop strategies for locating records and analyzing the scope of requests.
• Communicate clear updates and progress reports to record requestors.

What you will bring (Required):

• Seven (7) years of combined relevant education and experience. This relevant education and experience must be in two (2) or more of the following areas:
• Interpreting and Analyzing laws
• Professional communications
• Records management
• Public disclosure
• Experience must include:
• Three (3) years of the following computer skills experience:
• Using web browsers and web-based applications to effectively identify, collect, organize, and document data and information in ways that makes the information most useful for subsequent assessment and analysis.
• Analyzing and understanding issues, evaluating options, and making well supported decisions.
• Composing professional letters, memos, reports, and business correspondence.
• Using Microsoft Office or similar software to create or edit Word documents and send email through Outlook.
• Two (2) years of experience working with internal customers to complete a goal. Collaborating with diverse peers across the agency to coordinate the successful completion of all projects and tasks, including timely customer response.
• The ability to:
• Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
• Promote and support a respectful, equitable, and inclusive workplace for all employees.
• Promote and support respectful, equitable, and inclusive delivery of services to customers.
• Take action to learn and grow.
• Take action to meet the needs of others.

What may help set you apart (Preferred):

• An understanding of state and federal public disclosure and privacy laws.
• Experience interpreting records requests, using exemption logs to document red actions, and mitigating risk through communication with requestors.
• Knowledge of the Department of Licensing, including divisional and business areas' record locations.
• Demonstrated ability to apply records management best practices to digital content environment and think strategically about how to leverage technology to improve efficiency.
• Experience with Next Request or similar software to track work, modify, and upload documents.
• Certified Records Manager (CRM) or Certified Records Analyst (CRA).

Additional Requirements of Employment:

• While this position is hybrid, you will be expected in office quarterly at our Olympia, WA Office location and with 24 hours notice for one off times as business needs…