Incentive Committee Coordinator

Description Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• $1 per hour shift differential
• Paid Time Off & Paid Holidays
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & wellbeing reimbursements
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

The Incentive Committee Coordinator will provide overall operational support for the Service & Training team to support the company service culture. This position is responsible for coordinating and managing the company’s rewards and recognition programs, including milestone anniversaries, perfect attendance, and Team Member of the month awards. Handle the day-to-day administration, tracking, and reporting of incentive and recognition initiatives to include the collection and tracking of guest comments, internal and external guest and team member survey data.

Work with management to identify service trends and track progress against service goals. Collaborate with leaders across departments to ensure recognition programs are delivered consistently and in alignment with service objective.

To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.

Creating incredible experiences.

Integrity, Communication, Accountability, Respect, Teamwork

Perform administrative and office support activities for multiple programs under the direction of the Service & Training team. Prepare documents, correspondence, purchase orders, and presentations. Supports all Incentive Committee recognition and incentive initiatives and assists in preparing materials for all training sessions. Uses extensive software skills, research abilities and strong communication skills to accomplish tasks.

• High School Diploma or GED Certificate.
• Two years of guest service experience.
• Two years in an office role working with automated computer systems in a highly computerized environment. Post-secondary education can be substituted for experience on a year for year basis.
• Advanced computer skills in Microsoft Office Suite.
• Experience working in a committee setting or cross-functional teams.
• Strong organizational or project management skills.
• Experience with employee engagement.
• Communication and presentation skills.
• Excellent verbal and written communication skills.
• Strong typing skills.
• Ability to make public presentations.
• Ability to learn and/or test new computer programs and systems.
• Ability to track multiple priorities.
• Ability to safeguard confidential information.
• Ability to manage time effectively without direct supervision.
• Ability to work any shift and days.
• Ability to obtain a Class III Gaming License.

• AA degree in Office/Business Management or Human Resources.
• Prior experience in a Human Resource office or experience working with Human Resource Information Systems (HRIS) reporting.
• Service First Certified.
• HRIS system and database experience.
• Casino experience.
• Knowledge of recognition and incentive programs.

• Ability to lift boxes weighing at least 30 pounds.
• Ability to sit, stand and move around for long periods of time.
• Ability to walk/move freely throughout the entire casino on a daily basis to and interact with guests and team members in all areas of the casino to include the Butler Building.
• Manual and finger dexterity for operation of personal computer and routine…