Home Care Supervisor

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Olympia, WA, US

6 days ago Requisition

Salary Range: $75,000.00 To $80,168.40 Annually

At Fedelta Home Care, we believe our people are the foundation of everything we do. We are committed to creating a collaborative, supportive workplace where employees are empowered to grow professionally while making a meaningful impact in the lives of others.

When you join Fedelta, you'll become part of a team dedicated to providing Outstanding Care. Every day, you'll have the opportunity to support caregivers, build meaningful relationships with clients and families, and make a direct impact on the quality of care we provide throughout our communities.

• Do you enjoy coaching and developing caregivers?
• Are you passionate about building relationships and providing exceptional client service?
• Do you thrive in a fast-paced environment where every day brings new opportunities to solve problems and make a difference?
• If so, we'd love to hear from you!

Since 2004, Fedelta Home Care has proudly served families and individuals throughout the Puget Sound and Western Washington, the Portland, Oregon metro area, and now Mason County. We are a trusted leader in home care, providing compassionate, high-quality services that help individuals live safely and independently in the comfort of their own homes.

As we continue to grow, we're looking for an experienced Home Care Supervisor to help us expand our mission and bring Outstanding Care, No Exceptions to even more families throughout Washington and Oregon.

Our mission is simple: Outstanding Care, No Exceptions. We are committed to improving the lives of our clients while creating a supportive and rewarding workplace for our team members.

The Home Care Supervisor plays a critical leadership role in supporting caregivers, clients, and branch operations. This position is responsible for managing an assigned caseload while ensuring clients receive exceptional care and caregivers receive the coaching, support, and resources they need to succeed.

The Home Care Supervisor ensures quality care, regulatory compliance, caregiver engagement, and an exceptional experience for both clients and caregivers.

75,000 - $80,168 annually based on experience

• Comprehensive medical, dental, and vision insurance available the first of the month following your hire date
• Employer-paid basic life insurance and AD&D coverage
• 401(k) with immediate vesting and a generous employer match
• Paid Time Off (PTO)
• Nine (9) paid company holidays
• Annual Health & Wellness Stipend
• Employee referral bonus program
• Employee scholarship program
• Monthly performance-based bonus opportunities
• Employee discounts through the Perks at Work program
• Complimentary coffee and snacks in the office

• Supervise and support an assigned caseload of caregivers and clients.
• Conduct caregiver supervisory visits, performance coaching, and routine check-ins.
• Complete client assessments and ongoing quality assurance visits.
• Develop, review, and update client care plans as needed.
• Scheduling to ensure appropriate caregiver placement and staffing coverage.
• Respond promptly and professionally to caregiver and client concerns while maintaining exceptional customer service.
• Monitor caregiver compliance with company policies, state regulations, certifications, and training requirements.
• Assist with caregiver onboarding, orientation, training, and ongoing development.
• Support branch initiatives related to employee engagement, retention, and recognition.
• Maintain accurate documentation within Well Sky, ADP, and company systems.
• Collaborate with leadership to improve operational efficiency and support branch performance goals.
• Build strong relationships with clients, families, referral partners, and community organizations.
• Participate in the after-hours on-call rotation as assigned.
• Maintain strict confidentiality while adhering to HIPAA privacy regulations.
• Perform additional duties and special projects as assigned.

The ideal candidate is a compassionate, organized, and solutions-focused leader who thrives in a fast-paced environment and is passionate about supporting both caregivers and clients.

The successful candidate will:

• Demonstrate strong leadership and coaching abilities.
• Build positive relationships with caregivers, clients, families, and referral partners.
• Communicate professionally and effectively both verbally and in writing.
• Prioritize multiple responsibilities while maintaining attention to detail.
• Exercise sound judgment and maintain confidentiality.
• Deliver exceptional customer service while resolving concerns with professionalism and compassion.
• Adapt quickly to changing priorities and operational needs.
• Work collaboratively across departments.
• Be comfortable learning and utilizing multiple…