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Service Delivery Manager: Customer Success
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-06-28
Listing for:
SHI
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Client Relationship Manager, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
SHI is seeking a Service Delivery Manager (SDM) to support Expert Support customers and ensure high levels of satisfaction through effective service delivery. The role involves overseeing operations, monitoring customer interactions, and collaborating with internal teams to exceed customer expectations.
Candidates should have at least 2 years of experience in customer support and a Bachelor’s degree. The position offers opportunities for leadership and professional growth.
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