Escalations Lead, Customer Service & Help Desk
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-07-08
Listing for:
Sharecare
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sharecare is looking for a Customer Service – Escalations team member in Olympia, Washington. In this role, you will handle escalated member concerns and provide vital support to the Customer Service team while working closely with management to enhance service quality.
The ideal candidate will have at least 2 years of customer service experience and strong analytical and communication skills. Join Sharecare to make healthcare more accessible and support individuals in their health journeys.
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