DSHS HCLA WCF Training and Curriculum Developer

HCLA WaCares Fund Training and Curriculum Developer

The WA Cares Fund is a first-in-the-nation social insurance program, created by the Legislature to provide affordable long-term care insurance coverage to all working Washingtonians. Our team is the first point of contact for the program, and we are responsible for helping Washingtonians understand this new benefit.

The Washington Cares Fund (WCF) seeks two Training and Curriculum Developers to join our dynamic team within the Home and Community Living Administration (HCLA). At HCLA, we champion choice, independence, and safety for seniors and people with disabilities. Our mission is to provide quality services that empower people to live with dignity and control over their lives.

This is a unique opportunity as a Training and Curriculum Developer, to support the nation’s first long-term services and supports social insurance program. This role has statewide scope and will utilize a hybrid telework schedule within the state of WA. Occasional travel will be expected. This position is expected to last one year.

As a Training and Curriculum Developer, you will play a crucial role in ensuring our staff receives high-quality training aligned with adult learning standards, accessibility requirements, and best practices in adult education. Here are some of your key responsibilities:

• Subject Matter Expertise
  :
  Act as dedicated specialists for WCF, collaborating with regional administrators, beneficiary policy teams, and provider policy and training teams. Ensure consistent and efficient training information distribution.
• Skilled Workforce Support
  :
  Work closely with statewide points of contact to support a well-informed and skilled workforce. Contribute to long-range training planning and goal development.
• Training Development Lifecycle
  :
  Carry out the full lifecycle of training development, from design to implementation. Develop both virtual and in-person curriculum, ensuring compliance with relevant policies and guidelines.
• Content Creation and Maintenance
  :
  Support the design, development, and maintenance of instructional content, assets, and resources. Update Learning Center content and contribute to e-Learning products.
• Policy Adherence
  :
  Ensure consistent application of WCF laws, rules, and processes statewide. Analyze quality assurance data and provide expert guidance on federal and state regulations.
• Training Systems Development
  :
  Develop statewide training systems and operationalize plans. Assist regional staff in identifying training needs and interventions.
• Evaluation and Multimedia
  :
  Evaluate training effectiveness, multimedia application, and e-Learning suitability. Implement best practices for learning evaluation.

Professionals with 9
* years of experience using eLearning in the areas of curriculum development, technical skills, training customer service, designing and developing e-learning courses, or adult learning experience; concurrent work experience should include:

• Familiarity with e-Learning tools (e.g., Articulate, Camtasia) and remote training methods
• Development of training timelines and implementation quality assurance
• Commitment to making resources and training tools accessible for all

* A master's degree in instructional design, educational technology, education, or related discipline will substitute for 6 years of above work experience. A bachelor's degree will substitute for 4 years of above work experience.

• While not required, familiarity with the long-term care industry is beneficial
• Degrees in education, instructional design, or curriculum development is preferred
• Understanding of cohort training models
• Show proficiency at building and cultivating cooperative working relationships with other agencies, administration divisions, and diverse internal and external community partners

The Department of Social and Health Services’ (DSHS) vision that People find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our…