Infrastructure Engineer; MSP | Onsite

Job Description

The Project Engineer (Infrastructure) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceeds expectations through careful understanding of client technologies and a thoughtful approach to problem solving.

• Work with the Project Manager to champion the successful implementation of key projects, meeting client requirements and timelines.
• Drive the optimization of IT system performance and reliability by proactively addressing challenges.
• Enhance team collaboration and communication, contributing to the success of every project.

• Demonstrated ability to execute projects successfully.
• Technical proficiency in infrastructure components and systems.
• Technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.
• Excellent problem‑solving skills and a proactive approach to system optimization.
• Outstanding communication and collaboration abilities for effective stakeholder engagement.
• Client‑focused mindset with a commitment to ensuring client satisfaction.
• Flexibility, adaptability, and a customer‑centric approach to project execution.

• Experience working with remote teams is desired.
• Hands‑on deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
• Ability to work in a fast‑paced, and at times high‑pressure consulting environment.
• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as Connect Wise is required.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is preferred.
• A valid driver’s license, vehicle insurance and vehicle that you can use for traveling to and from clients’ offices and our offices.

• Windows Server Environment Setup
• DNS and DHCP
• Storage Solutions such as NFS and SMB
• SharePoint, One Drive, and Microsoft Teams
• Equipment Setup and Deployment
• Dell and HPE Server Chassis

• Network Switches from Ubiquiti
• Firewalls from Sophos
• Wireless Access Points (WAPs) from Ubiquiti
• NAS solutions from QNAP and Synology
• Hypervisor Setup and Configuration
• Cloud Platform Deployments
• Azure AD and Cloud Server
• Apple MDM
• Data Storage Device Setup and Deployment

Pay ranges from $29.40/hr up to $39.90/hr and may vary by experience and location.

• Medical Insurance Plan
• Dental & Vision
• Life Insurance
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company‑paid training and certification
• Supplemental Life Insurance (Employee‑paid)
• Supplemental Health Plans (Employee‑paid)