Investigator 2 – Working Families Tax Credit Division

Investigator 2

Are you interested in helping build something new that will make a lasting difference in the lives of thousands? If so, this opportunity may be what you are looking for! The Washington State Department of Revenue (DOR) is seeking to hire an Investigator 2 for its Working Families Tax Credit (WFTC) Claims Research Team. This position is part of a team that supports Washington State's low-to-moderate-income working families and individuals.

The mission of the Claims Research Team is to protect the integrity of the Working Families Tax Credit Program by preventing and detecting financial losses due to fraud or malfeasance.

This position will:

• Conduct preliminary assessment of applications, attachments, and fraud indicators.
• Determine the requirements needed to authenticate and/or validate applicants.
• Complete requests for applicants to provide additional documentation.
• Make corrections to applications found to contain erroneous information.
• Conduct additional fraud evaluation on applications found to contain erroneous information.
• Approve or deny fraud evaluation cases after conducting a holistic review as per established policies and procedures.
• Determines the need for additional complex fraud investigation.
• Assesses fraud tips.
• Investigate complex cases of identity theft, tax credit fraud, dependent fraud, vendor fraud, tips from the public, death records, failure to respond issues, missing employer, and out-of-country issues.
• Interview applicants, victims, and witnesses regarding identity theft, tax credit fraud, dependent fraud, vendor fraud, tips from the public, death records, failure to respond issues, missing employer, and out-of-country issues.
• Conduct complex investigations involving more than one claimant, victim, and/or issue, including those of possible or probable fraud.
• Verify investigative findings and information using available systems and data sets, including systems and data sets that are Federal Tax Information (FTI).
• Know, apply, and adhere to the IRS safeguarding standards for the use of FTI, including those found in IRS Publication 1075.
• Investigate claimants' reported earnings with employer wage information.
• Adjudicate Working Families Tax Credit eligibility issues in accordance with the Revised Code of Washington, the Washington Administrative Code, and Federal Law.
• Determine if the fraud penalty should apply to invoices.
• Act as a resource for other WFTC staff regarding the validity of documentation provided by applicants, such as driver's license, tax returns, etc.
• Answers all questions regarding benefits or available services. Explains available services, eligibility requirements, application procedures, and verification needs.
• Gather and record evidential facts, analyze data, prepare investigative summary reports and letters, and present findings to partner agencies, law enforcement, and/or Assistant Attorney Generals for prosecution.
• Testify in administrative hearings. Appear in Superior and District Courts as a witness for the state criminal cases.
• Participate in field evidence collection with partner agencies.
• Participate in continuing education and special projects as needed.

The required qualifications are key competencies that have been successfully demonstrated through experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies:

Demonstrated progressive experience conducting complex fraud investigations —such as identity theft, dependent fraud, vendor fraud, and wage discrepancies—using investigative methods and multiple data sources to determine applicant eligibility and detect program misuse.

Proven ability to research, interpret, and apply RCW, WAC, IRS Publication 1075, and agency safeguarding requirements, gained through work involving legal, regulatory, or compliance - based decision - making.

Demonstrated skill in collecting, preserving, and documenting evidence — including maintaining accurate investigative summaries, case records, and ATLAS notes – developed through experience handling sensitive or confidential case information.

Progressive experience conducting structured interviews with applicants,…