DSHS DDA Public Benefits Specialist Job Olympia area,Washington USA,Government

DSHS DDA Public Benefits Specialist 5

Developmental Disabilities Administration | DSHS (DDA) is seeking a great communicator, collaborator, and team builder for two supervisory-level opportunities within the Developmental Disabilities Administration. Bring your unique perspective and be an instrumental player in leading, supporting, and delivering solutions to the diverse programs and communities we serve in the State of Washington! This job is a great opportunity to support our mission to foster innovation and partner with people to have their foundational needs met DSHS Strategic Plan
- Office of the Secretary Strategic Goals | DSHS.

In this role, you will supervise a unit of Public Benefit Specialists who are responsible for financial case management, including administering a variety of public assistance programs. These specialists provide intensive and expert level eligibility determinations and services to help empower people with intellectual and developmental disabilities to live their best lives. The ideal applicant will possess skills to develop, cultivate, and evolve their team, helping their staff obtain job experience and knowledge in an environment that fosters growth.

Work duties will be performed in an office environment; with an option to telework.

See why people like you choose careers with DSHS:
Some of what you'll do:

Provide comprehensive consultation about complex eligibility qualifications and skilled financial guidance to the individuals we serve
Establish unit workloads and quality standards
Control overall flow of work processed by the unit
Conduct or arrange timely technical and professional training for staff
Explain policies, rules, procedures, agency goals, and performance information to staff
Analyze, monitor, and assign unit tasks, workload, and performance standards
Recommend appropriate employee placements, corrective action, and reassignments
Effectively manage and maintain relationships with community partners
Coordinate with and make recommendations to local, regional, and agency management regarding unit requirements and budget needs

Additional knowledge, skills, and abilities that we're looking for:

Expert level knowledge of Medicaid financial eligibility and Long-Term Care programs, which include institutional care, and HCB Waiver Services; expert level knowledge about eligibility and document management systems such as ACES and Barcode
Demonstrated leadership skills with the ability to adapt to each person’s learning and communication styles

Ability to create a positive work environment that supports collaboration, transparency, trust, and accountability
Ability to build effective working relationships
Knowledge of management principles and operating methods
Ability to exhibit tact, courtesy, and discretion in all work situations
Ability to make critical decisions, based on the integration of information from multiple sources that may be discrepant, in high-stress situations
Demonstrate strong organizational skills and keen attention to detail
Knowledge of federal and state public assistance rules, regulations, and processes as applied in Washington State, specifically governing the eligibility and administration of long-term care programs; state and federal medical assistance programs, Home & Community based waivers, institutional program eligibility, Community First Choice, Medicaid Personal Care, Hospice, Healthcare for Workers with Disabilities, Medicaid Alternative Care, Tailored Supports for Older Adults, Aged, Blind, Disabled cash assistance, Basic Food, and WASHCAP
Ability to communicate effectively in person and in writing with management, peers, direct staff, clients, and the public
Someone willing to have difficult conversations to find mutual resolutions and support for the issue at hand

Who should apply?

Professionals with a minimum of one year of experience as a Public Benefits Specialist 3 or Public Benefits Specialist 4, including qualifying experience within the Developmental Disabilities Administration.

Bachelor’s degree and three years of experience, including qualifying experience within the Developmental Disabilities Administration, examining/processing medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in public assistance eligibility determination, or in a job analyzing, verifying, and evaluating financial data and information.

Three years of out-of-state experience, including past qualifying experience within the…