Human Resource Consultant – HR Operations | Non

About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, leads an award‑winning Active Transportation Plan, holds the record for the world’s widest tunneling project, and operates the largest ferry system in the nation!

WSDOT Office of Human Resources and Safety (OHR&S) is currently seeking a Human Resource Consultant 2 (HRC2) that can work both independently and as a member of a professional and fast‑paced human resources team. The successful candidate will function as a generalist consultant responsible for ensuring employment and benefits actions are processed timely and accurately for all WSDOT employees. This position will serve as consultant for assigned Regions providing research and guidance on issues requiring a range of possible solutions, ensuring compliance with rules, laws, collective bargaining agreements (CBAs), and agency policy.

OHR&S contributes to the mission of the Agency by serving as a knowledgeable, approachable, and customer‑focused resource for employees and management. This position promotes a positive, growth‑oriented learning environment as a member of the HR Operations team.

Among the varied range of responsibilities held within this role, the Human Resource Consultant 2 will:

• Interpret and apply HR rules, policies, procedures, regulations, and CBAs.
• Prepare and process appointment notifications, including benefits eligibility, for employee movement including new hires, promotions, transfers, separations, etc. and ensure quality of incoming and final documents.
• Work with Payroll for resolution of payroll errors; elevate complex issues to Operations Supervisor.
• Coordinate with peers to ensure processing deadlines are met.
• Exercise sound judgement within established precedents for salary placement, periodic increment, longevity step, and adjustment of services dates (part‑time, rehires, seasonal, military seniority, and leave without pay).
• Act as a WSDOT point of contact for Regional HR staff, Payroll staff, WSDOT employees statewide, and Health Care Authority on all benefits questions related to eligibility, enrollment, processes, rules, and policies.
• Support employees completing new employee, PEBB, and DRS forms. Educate employees on resources available to them to determine their benefit choices.

To be considered for this opportunity, the following are required:

• HR Policy & Regulatory Compliance: Demonstrated knowledge of human resource policies, procedures, CBAs, and relevant state and federal employment regulations. Skill in interpreting and applying HR rules and guidelines to ensure accurate personnel, payroll, and benefits processing.
• HR Systems & Data Management: Proficiency in using HR information systems such as HRMS/SAP, ECM ILINX/Portal or equivalent), Benefits 24/7, Microsoft SharePoint to enter, retrieve, and validate data accurately.
• Data Analysis & Problem Solving: Skill in analyzing HR and payroll data to identify discrepancies, ensure compliance, and resolve issues.
• Accuracy & Quality Assurance: Demonstrated ability to consistently prepare, review and enter personnel and benefits documents with precision.
• Customer Service & Consultation: Demonstrated ability to provide technical HR guidance and consult with employees, supervisors, payroll staff, and regional HR partners.
• Effective Communication
  
  Skills:
  
  Strong written and verbal communication skills to explain complex HR processes and policies clearly to both technical and non‑technical audiences.
• Training
  
  Experience:
  
  Demonstrated experience in training and coaching peers on HR processes, systems, and best practices.
• Adaptability & Flexibility: Demonstrated ability to manage multiple priorities in a fast‑paced environment. Adjust effectively to shifting demands, policies and procedures.
• Collaboration…