Business Application Administrator

The salary for this position is: $6,876 - $9,044 monthly.

Thurston County IT is seeking a professional, motivated, and dependable candidate for the position of Business Application Administrator for ERP (Oracle) to join our team. The Business Application Administrator for ERP (Oracle) will serve as a key liaison between business stakeholders and technical teams, ensuring the effective use, maintenance, and enhancement of the Oracle ERP system. This role involves analyzing business processes, managing system configurations, supporting end users, developing reports, and continuous improvement initiatives to align technology solutions with organizational goals.

Essential functions may include, but are not limited to, the following:

• System Documentation & Knowledge Management
  • Maintain detailed documentation of system configurations, changes, and issues.
  • Document business processes and workflows to preserve institutional knowledge and optimize ERP functionality.
• Identify potential risks related to system operations and propose mitigation strategies.
• Monitor and manage risks to minimize impact on system performance and availability.
• User Support, Training & Communication
  • Provide day-to-day user support and configuration assistance.
  • Deliver user training sessions on ERP functionality, workflows, and reporting tools.
  • Collaborate with Communications staff to ensure timely and accurate notifications to impacted end users.
  • Assist staff and analysts with report authoring and deliver report training sessions.
• System Maintenance & Compliance
  • Share responsibility for quarterly updates, patch validation, and security reviews.
  • Ensure compliance with organizational security and data integrity standards.
• Business Process Analysis & Improvement
  • Meet with business owners to document and understand business processes.
  • Recommend future features and workflows that align with business needs.
  • Collaborate with business owners to prioritize upcoming enhancements.
• Project Support
  • Assist in upcoming focused upgrades and deployments within the ERP application.
  • Support testing, validation, and rollout of new features and modules.
• Reporting & Analytics
  • Assist staff and analysts with report authoring and report training.
  • Develop and maintain reports using OTBI, Oracle Analytics Cloud (OAC), and other reporting tools.
  • Ensure data accuracy and integrity in reporting solutions.
• Work Environment – Work is performed primarily in an office environment, in Olympia Washington.
• Schedule - Monday – Friday, 8:00 a.m. – 5:00 p.m., unless otherwise agreed upon. During emergencies or special projects, this position may be called in or work an irregular schedule and cause a temporary change in normal work hours. This includes working on non-business or extended hours on weekends and holidays for implementation or to troubleshoot outages, attend early morning or evening meetings, and/or be available by phone to answer questions.
• Travel Requirements - Occasional travel may be required to attend meetings or training.
• Customer Interactions - Daily interactions via phone, in-person, and video with Thurston County staff, vendors, stakeholders, etc.

WHO WE ARE:

Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values.

Thurston County Racial Equity and Inclusion Webpage

WHAT WE OFFER OUR EMPLOYEES:

• Work-Life Balance: We are committed to ensuring that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
• Plan For Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family. Please visit Thurston County Employee Benefit Plans for more information.
• Paid Leave: Full-time…