More jobs:
Amazon Connect Developer
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-02-12
Listing for:
Technogen, Inc.
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing
Job Description & How to Apply Below
Position: AWS & Amazon Connect Technical Specialist/Developer
Location:
Remote (Candidates from the EST are preferred)
Duration:
Long Term
Seeking a technical specialist with hands‑on experience configuring and optimizing Amazon Connect for a banking contact center. Responsible for setting up contact flows, integrations, security, and troubleshooting.
Responsibilities- Security: IAM, KMS, SCM, VPC, Banking Security Governance
- Deploy and configure Amazon Connect instances
- Develop contact flows, IVR scripts, and routing logic
- Integrate with banking systems (CRM, authentication, databases)
- Implement security best practices (IAM, KMS, VPC)
- Troubleshoot and optimize performance
- Amazon Connect
- AWS
- Scripting
- Security
- Banking standards
GenAI tools – AWS Bedrock
Qualifications- Hands‑on experience with Amazon Connect deployment, scripting, and integrations.
- Strong understanding of AWS cloud security and compliance standards in banking.
- Familiarity with contact center best practices and IVR development.
- AWS certifications are preferred.
- Mid‑Senior level
- Contract
- Information Technology
- IT Services and IT Consulting
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