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CX Operations Lead: Retention
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-02-14
Listing for:
Zoom
Full Time
position Listed on 2026-02-14
Job specializations:
-
IT/Tech
Business Continuity
Job Description & How to Apply Below
A leading technology company seeks a Head of Customer Experience Operations in Olympia, WA. This role involves defining and executing strategies to enhance customer retention and operational efficiency. The ideal candidate will have over 15 years of relevant experience and proven success in a senior leadership capacity. Skills in enterprise CX technology, coupled with a commitment to fostering a customer-first approach are essential.
A competitive salary range of $150,800 to $329,900 is offered, along with a hybrid working model.
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