Solution Consultant

Overview

Solution Consultant

Company:
Citeline

Location:

Remote, United States

Date Posted:
Feb 4, 2026

Employment Type:

Full Time

Job : R-1659

The Role
:

You’ll join a high-performing team, with high expectations and excellent opportunities for career growth and advancements. We are looking for a Solution Consultant professional who can excel in and add expertise to a team in clinical trial strategy, planning and execution.

This role is for you if you are versatile, adaptive, and eager to learn and grow your career within the clinical trial strategy, planning, feasibility, and recruitment space, helping clients meet their business goals leveraging Citeline’s evolving suite of solutions and services. You have subject matter expertise with clinical operations / life sciences knowledge and experience. You’ll work collaboratively with Sales and Implementation to deliver value to clients through innovative solutions focused on accelerating the success of clinical trials and bringing critical new treatment options to patients that need them.

This role will partner closely with sales, implementation, and product to identify and qualify sponsor’s business/technical needs. You’re responsible for communicating how Citeline’s solutions provide benefit to those needs and must understand the customer requirements. Doing this you will have a firm understanding of Citeline Clinical suite of solutions which deliver support across Real World Data (RWD) custom use-case solutions, protocol, feasibility, and recruitment.

Solution Consultants are subject matter experts with deep clinical operation / life sciences knowledge and experience. Through that experience, Solution Consultants are able to partner with Citeline sales, product and data teams to develop strategies to solve customer challenges. They will have the ability to demonstrate and position to customers the value of Citeline’s new and existing Clinical offerings and expand existing partnerships.

• Collaborate with the Citeline Product and Sales teams to test new clinical offerings with several potential clients and share feedback from Voice of Client back to internal stakeholders.

• Collaborate with the Learning and Development/Enablement team to ensure appropriate and timely roll out of Early Adopter and General Adopter programs for new Citeline clinical solutions.

• Run capabilities and scoping discussions across various client personas to determine Clinical use cases and be able to develop strategy and solutions based on Citeline’s Clinical Product and Data.

• Partner with Citeline’s sales team on client calls, presentations, and proposals.

• Represent Citeline at meetings, conferences and webinars demonstrating clear understanding of the clinical lifecyle, clinical operations and the current landscape. Connecting industry challenges to Citeline’s clinical solutions.

Other Standard Solution Consulting Responsibilities:

• Consistent collaboration with the sales leadership team is expected to identify opportunities for business growth. Support sales with an informed, current clinical point of view.

• Be a pivotal team member in the preparation and execution of key customer meetings.

• Provide a point of view and tailored product demonstration based on product lifecycle, therapeutic area, and other important considerations.

• Collaborate with leadership and product management on perceived gaps in product capabilities. Relay feature requests and suggestions based on market, customer, and prospect feedback.

• Scope client solutions if it is determined that a services overlay may fill a gap needed to close business.

• Develop outstanding professional relationships to maximize lifetime value of each account

• Support revenue growth through innovative initiatives.

• Cross-Functional Collaboration:
  
  Collaborate across departments to align and integrate strategic initiatives.

• Clinical Delivery/Operations experience essential.

• Bachelor’s degree in a scientific field and/or industry experience in related roles.

• Proven track record of high performance in a client facing role for a minimum of 5 years.

• A passion for healthcare, life sciences, data /analytics, and technology

• Exper…