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Problem Manager: ITIL Lead Root Cause & Prevention
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-05-20
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
IT Consultant, IT Support, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Problem Manager to oversee the lifecycle of problems within enterprise IT services. This role involves structured investigations into recurring incidents and implementing corrective actions to ensure system availability.
Responsibilities include leading problem lifecycle management, maintaining a known error database, and communicating findings to stakeholders. A Bachelor's degree and 4–7 years of relevant experience are required. The position offers competitive compensation ranging from $99,300 to $140,737 depending on factors like experience and clearance.
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