Application Administrator

Salary : $84,984.00 - $ Annually
Location : Olympia, WA
Job Type: .REGULAR:
Full-Time
Job Number: 2026-45
Division: Information Services Division
Department: Web Services (I12)
Opening Date: 05/21/2026
Closing Date: 6/11/2026 11:59 PM Pacific

Position Profile
The Applications Administrator will play a vital role in managing and optimizing the suite of business applications that drive the Administrative Office of the Courts' business operations, including contracting, human resources, court program management, and other business applications. The Application Administrator is responsible for system technical administration, maintenance, configuration, and IT support of complex enterprise-wide applications that address the business requirements of the state courts system.

This position provides journey-level technical expertise to all application administration functions.
Washington Courts Employment Opportunity

Administrative Office of the Courts
Application Administrator

Information Services Division
Our Mission:
To advance the timely, effective, and equitable operations of the Washington State judicial branch.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job #: 2026-45

Status: Regular, Full-Time

Location:

Olympia, Washington

Salary: Range 68: $84,984 - $111,504 per year (DOQ).

Opens: May 21, 2026

Closes: June 11, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least two (2) days per week working onsite at AOC facilities

Duties and Responsibilities

• Collaborates with customers, business analysts, and other IT resources to administer application configuration, operation, maintenance, security, integrations, workflows, reports, and other key features.
• Contributes to efforts to upgrade the applications this position supports.
• Resolves application configuration issues within critical applications.
• Consults with vendors on resolutions to identified issues.
• Responds to customer service requests and provides journey-level consulting and troubleshooting.
• Resolves service requests of moderate (Tier
  2) complexity related to assigned applications.
• Participates in the resolution of service requests of major (Tier
  3) complexity related to assigned applications.
• Analyzes application issues, conducts research, and provides recommendations on solutions based on business and technical objectives.
• Administers IT applications and associated components in collaboration with the entire application support team.
• Coordinates and performs validation and tests for all changes to application configuration, operation, security, workflows, reports, and other key features.
• Communicates application problems and issues to technical staff and business end users.
• Proactively monitors application performance to identify emerging issues.
• Develops system release documentation and communication.
• Performs end user application security access maintenance.
• Formulates routines and standards of practice to complete assigned tasks.
• Creates and maintains documentation for research and reference.
• Performs other duties as required.

Qualifications and Credentials
A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and competencies of the Application Administrator may substitute for the qualifications listed.

A Bachelor's degree in Information Technology, Computer Science, OR closely allied field, AND

• Four (4) years of experience in a complex information technology…