WDVA Technology Business Manager Office, Olympia

Technology Business Manager

Full-Time - Permanent, Olympia Central Office

Job Description:

The Washington State Department of Veterans Affairs seeks a strategic and detail-oriented Technology Business Manager to lead core business functions for the IT Division, including technology business management, IT financial transparency, contract and vendor management, technology asset lifecycle planning, large technology procurements, staff supervision, and portfolio support. The role connects technology spending, business needs, compliance requirements, procurement strategy, and long‑term planning to help agency leaders understand what we are buying, why, and how those investments support the agency’s mission.

• Lead WDVA’s Technology Business Management program and serve as the agency’s primary liaison with WaTech TBM.
• Supervise one staff member, setting expectations, coaching, and ensuring quality and timeliness of work.
• Lead IT’s role in major technology procurements, including RFPs, large renewals, major software selections, and enterprise technology purchases.
• Coordinate with Procurement, Finance, Budget, program areas, and IT leadership to plan purchases, develop requirements, manage timelines, and support vendor selection.
• Ensure technology purchases are reviewed for cost, business need, security, accessibility, contract terms, lifecycle support, implementation impacts, and long‑term sustainability.
• Build and maintain internal TBM governance, including program documentation, roles and responsibilities, reporting cadence, and escalation paths.
• Manage IT contract monitoring, vendor performance, renewals, amendments, procurements, invoice review, and lifecycle planning.
• Maintain and improve the agency’s IT cost model, including allocation rules, shared cost treatment, taxonomy mapping, and data‑quality checks.
• Collect, validate, clean, and organize IT financial, labor, contract, procurement, and service data for internal and statewide reporting.
• Translate complex technology, financial, contract, and procurement information into plain‑language reports, briefings, and recommendations for agency leaders.
• Support budget development, decision packages, portfolio planning, and investment decisions with reliable data and clear analysis.
• Identify opportunities to improve IT financial transparency, contract management, procurement planning, cost modeling, reporting, and long‑term technology planning.

• Experience in technology, finance, contracts, procurement, policy, supervision, and executive decision‑making.
• Comfortable leading structured processes, working with detailed data, asking good questions, building clarity where requirements are still developing, supporting staff, and explaining technical or financial information in a way that helps leaders make decisions.
• A mix of IT experience, financial or budget understanding, contract/vendor management skill, procurement coordination experience, data analysis capability, staff leadership, and strong communication.
• Prior experience with Technology Business Management, Apptio, Washington State budgeting, IT contracts, RFPs, large technology purchases, staff supervision, or enterprise reporting is helpful.

• 11 years of full‑time IT professional experience, OR Associates Degree and 9 years of IT‑relative experience, OR Bachelor’s degree and 7 years of IT‑relative experience, OR Master’s degree and 5 years of IT‑relative experience.
• Five years of experience in IT management and/or governmental IT budgeting/accounting.
• Five years of experience performing advanced system management and integration of disparate data sets.
• Proficiency in the English language.

• Certifications in ITIL, Project Management, Change Management, Business Analysis, CPA, PGMP, PFMP, or PMP.
• Prior experience with Technology Business Management (TBM).
• CPA, MPA, or MBA with a focus on Information Technology, Budget and/or Accounting.
• Professional experience navigating the WA State budget development and legislative processes.
• Experience with Apptio data mapping and reporting.
• Professional experience using WA State financial applications, including AFRS, SAP, and Enterprise Reporting.

• Must pass a DSHS BCCU Background Check every two years.
• Must maintain regular attendance and be willing to work as needed.
• Must complete all required training and comply with WDVA policies and agreements.
• Must sign the confidentiality statement for all employees.
• Must have a valid unrestricted driver’s license if travel is required.
• Must possess work authorization not requiring employer sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The State of Washington is an equal‑opportunity employer.