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IDR Gateway Support Specialist
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-06-26
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Technical Support Analyst to deliver customer support for IDR Gateway sign-up, organization setup, and user management. The candidate will provide support via phone, email, and chat while ensuring compliance with service level agreements.
The ideal applicant will have at least 3 years of experience in customer service, with strong communication skills and attention to detail. This role is based in Olympia, Washington, offering a competitive compensation at $22.28/hr.
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