Software Architect

** About Us*
* ** Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.*
* ** Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:*
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** Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.*
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** Continuous professional growth and leadership opportunities.*
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** Health, wellness, and financial benefits to offer peace of mind to you and your family.*
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** World-class facilities and the technology you need to thrive - in our offices or yours.*
* ** Job Summary*
* SHI is seeking a forward-thinking, experienced Software Architect to lead the ongoing architecture and evolution of our eCommerce platform. Inheriting a critical technology pillar for SHI, this role is ideal for architects with deep hands-on experience designing, scaling, and optimizing complex eCommerce systems. You will set architectural vision, drive technical excellence, mentor engineers, and collaborate cross-functionally to ensure our eCommerce platform is robust, scalable, secure, and positioned for innovation.

This is a remote opportunity.

** Role Description*
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** Architect & Design:
** Own the end-to-end architecture for SHI's eCommerce platform, ensuring alignment with business objectives, scalability, security, and best-in-class customer experience.

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** Technical Leadership:
** Set and champion engineering standards, design patterns, and architectural best practices-elevating the bar for clean code, maintainability, and system resilience.

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** eCommerce Expertise:
** Leverage your expertise in eCommerce platforms (shopping cart, payment, catalog, order management, search, personalization, etc.) to inform system design and modernization efforts.

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* Cross-Functional Collaboration:

** Partner with product managers, senior engineers, security, Dev Ops, and business stakeholders to translate business requirements into technical strategy and deliver impactful solutions.

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** Mentorship & Influence:
** Mentor and coach engineers and architects across multiple teams. Guide technical debates, provide architectural reviews, and help others grow in architectural thinking.

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** Strategy & Road Mapping:
** Develop and continuously refine the architectural roadmap for the eCommerce platform, balancing technical debt, innovation, and feature delivery.

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** Continuous Improvement:
** Identify and introduce new patterns, practices, and technologies to drive platform quality, developer efficiency, and business agility.

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** Documentation & Communication:
** Produce and maintain high-quality architecture documentation, diagrams, and technical standards. Tailor communication to technical and non-technical audiences alike.

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** Dev Ops & Cloud-Native:
** Guide cloud adoption, CI/CD practices, observability, and ensure the platform is reliable, maintainable, and cost-effective.

+ Collaborate with and coach team members through code and design reviews to ensure adherence to company standards.

+ Act as a key contributor for design choices and establish technical and coding standards for software development.

+ Lead the software design process based on functional requirements from product teams, customers, and internal stakeholders.

+ Consult with project teams and end users to identify and analyze application requirements.

+ Design, develop, implement, and deploy new and existing software solutions with a focus on Cloud platforms (Azure, AWS).

+ Troubleshoot, identify, and resolve bugs in existing software, designing and releasing fixes as needed.

+ Make recommendations for continuous improvement of the Software Development Life Cycle and Dev Ops processes.

+ Lead in the creation and maintenance of technical documentation, architecture diagrams, and visualizations.

+ Foster a high-performance development environment to enhance team efficiency, testing, and integration.

+ Serve as a technical leader by teaching, mentoring, and advancing the organization's software development practices.

** Behaviors and Competencies*
* + Documentation:
Can manage complex documentation projects, collaborate with multiple stakeholders, and ensure documentation meets regulatory and organizational requirements.

+ Communication:
Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

+ Presenting:
Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.

+ Adaptability:
Can lead others through change, help teams adapt to new directions, and create a culture open to change.

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Collaboration:

Can take ownership of team initiatives, foster a collaborative environment, and ensure that…