IT Business Analyst – Sr​/Spec; ITBA-SS​/ETS

IT Business Analyst – Senior/Spec (ITBA-SS/ETS)

Position :
The salary advertised reflects the 2% General Wage Increase for employees on 7/1/2026.

The Enterprise Technology Services (ETS) division is the agency’s designated technology provider for the HCA. ETS delivers innovative Information Technology (IT) solutions for enterprise‑class business solutions (i.e., applications, data, and business processes) that support the mission of Health Care Authority divisions and business program groups. The Employees and Retirees Benefits (ERB) IT section within ETS supports the ERB Division by delivering business application design, solutions architecture, and development as well as integration of IT resources to engineer high‑quality, cost‑effective solutions in partnership with business and project stakeholders.

This ITBA-SS is the primary representative of the Chief Information Officer (CIO) to the business and is responsible for ensuring the quality and capacity of the ETS division to meet the needs of HCA’s business divisions. The role translates complex SEBB and PEBB healthcare program requirements into tangible deliverables such as functional and non‑functional specifications, use cases/user stories, workflow and data processes, data model diagrams, and requirements matrices to drive development in collaboration with technical teams.

The senior BA also identifies and recommends optimal solutions for modernization and innovation, facilitates prioritization of core functions and features with Business Product Owners (for Agile/Scrum), develops Quality Assurance benchmarks, and develops and evaluates RFPs/RFQs. The position is the senior business analyst in ETS for ERB related work and is ultimately responsible for the collection, grooming, and ongoing management of IT business requirements for SEBB and PEBB programs.

Telework is permitted and on‑site reporting is typically not required. Occasional travel may be required for client meetings, trainings, or conferences. The default work location is within the State of Washington, with occasional onsite work in Olympia, WA.

• Provide organizational development regarding effective business analysis and project management tasks that enable delivery of innovative and efficient technology solutions.
• Document business requirements, business rules and logic, and design specifications.
• Solicit business owners’ prioritization of requirements for systems, data, or business process developments.
• Act as Scrum Master for the ERB development team.
• Lead the ETS ERB BA team in obtaining requirements for new or enhanced IT‑related projects.
• Engage in professional development and expand technical skillset to stay current with new technology.
• Ensure technical solutions function without issues and operate within approved design and performance benchmarks.
• Facilitate prioritization of core functions and features with Business Product Owners (Agile/Scrum).
• Develop Quality Assurance benchmarks, findings, and recommendations to mitigate issues and risks.
• Develop and evaluate RFPs/RFQs and provide estimation for fiscal notes and change orders.
• Advance the agency’s IT modernization and transformation efforts through effective business analysis.

• Option 1
  • Master’s degree in IT, Computer Science, or IT related field or equivalent.
  • Three (3) years of progressive professional IT experience in business analysis, consulting, designing, directing IT projects, providing IT customer or technical support, or administering or supervising staff in these disciplines.
• Option 2
  • Bachelor’s degree in IT, Computer Science, or IT related field or equivalent.
  • Five (5) years of progressive professional IT experience in one or more of the above areas.
• Option 3
  • Nine (9) years of progressive professional IT experience in the areas listed above.
• Option 4
  • Three (3) years as a Journey Level IT Professional in State Government performing the experience listed above.

• Experience facilitating and creating material for internal and external training on system changes or new applications.
• Ability to take action to learn and grow.
• Ability…