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Senior CX Solution Architect — Post-Sales & Hands-On Build
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-07-22
Listing for:
Zoom
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Zoom is seeking a Solution Architect to join the PSO team delivering Zoom Contact Center implementations across the Americas. This hybrid architect-builder role owns the technical vision and actively participates in building and configuring customer environments.
Reports to the PSO Manager, Customer Service Delivery. Responsibilities include leading high-level design for enterprise contact center deployments, hands-on build across voice, chat, and digital channels, and mentoring engineers.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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