WDVA Technology Business Manager, Full-Time Permanent, Central Office, Olympia

Technology Business Manager

Full-Time - Permanent

Olympia Central Office

The Washington State Department of Veterans Affairs is seeking a business-focused, detail-oriented Technology Business Manager who is strong in business, budgeting, and procurement processes, with comfort working in IT contexts. This role is ideal for candidates who excel at managing financial data, contracts, procurements, and structured business operations that support technology decision-making across the agency. Technology Business Management (TBM) is a statewide, business focused framework that helps Washington agencies understand, manage, and communicate the true cost of IT.

TBM provides a standardized way to categorize and analyze technology spending so leaders can make informed, data driven decisions about what the agency is buying, why those investments are needed, and how they support mission outcomes. It improves IT financial transparency, supports budgeting and procurement decisions, and ensures WDVA aligns with statewide expectations, policies, and reporting standards. TBM is not a technical engineering discipline-it is a structured business approach for running IT like a business and connecting technology investments to the services and results they enable.

Reporting to the Chief Information Officer, the Technology Business Manager leads core business functions for the IT Division, including Technology Business Management, IT financial transparency, contract and vendor management, technology asset lifecycle planning, large technology procurements, staff supervision, and portfolio support. This position helps connect technology spending, business needs, compliance requirements, procurement strategy, and long-term planning so agency leaders can better understand what we are buying, why we are buying it, and how those investments support WDVA's mission of Serving Those Who Served.

This position supervises one staff member and is responsible for setting expectations, assigning work, coaching performance, supporting professional development, and ensuring assigned IT business operations work is completed accurately and on time.

The Technology Business Manager also serves as Contract Manager for approximately 40 IT contracts, ensuring vendor performance, deliverable review, invoice accuracy, renewals, amendments, procurements, compliance, and lifecycle planning are actively managed.

For major technology purchases, this position leads the IT Division's procurement planning and coordination. This includes helping develop requirements, supporting market research, coordinating with Procurement and program areas, leading IT's role in RFPs and other formal solicitations, supporting evaluations, managing procurement timelines, and ensuring technology purchases are aligned with agency needs, budget realities, statewide requirements, security expectations, and long-term support considerations.

The Technology Business Manager also serves as WDVA's lead for engagement with the statewide WaTech Technology Business Management program and helps ensure the agency's IT spending, reporting, and investment practices align with statewide expectations, policies, standards, and processes.

Why This Role Matters

WDVA relies on technology to support veterans, families, residents, staff, and critical agency operations across the state. This position helps ensure the IT Division manages its resources responsibly, plans ahead, buys technology thoughtfully, supports staff effectively, meets statewide expectations, and provides agency leaders with the information they need to make smart technology decisions.

If you are interested in public service, technology planning, financial transparency, procurement strategy, staff leadership, and helping an agency strengthen how it manages IT investments, we encourage you to apply.

Please note:

The work schedule will be 8:00 am to 5:00 pm, Monday through Friday, but some evening and weekend work may be required.  An alternative work schedule and hybrid telework may be authorized based on mission requirements.

* This position has been posted within the assigned pay range through Step L. Step M has not been published as this is considered the longevity step, in alignment with state HR compensation rules.

Here at the Washington State Department of Veterans Affairs (WDVA), we are passionate about our mission of "Serving Those Who Served." As a national leader in our advocacy for nearly 500,000 veterans and their family members, we strive to connect them to earned benefits as well as innovative programs focused on their overall health and wellness. In addition, we provide critical community services through a variety of programs, and at our four State Veterans Homes located in Orting, Port Orchard, Spokane, and Walla Walla.

These locations provide Medicare and Medicaid nursing home care to Veterans, including, in some instances, their spouses, widows, or Gold Star.

In this role, you will:

Procurement & Contract Management

* Manage…