Senior Application Administrator

Salary : $95,676.00 - $ Annually

Location : Olympia, WA

Job Type: .REGULAR:
Full-Time

Job Number: 2026-74

Division: Information Services Division

Department: CLJ-CMS Project (I11)

Opening Date: 08/11/2026

Closing Date: 8/25/2026 11:59 PM Pacific

Join a highly functioning project team in support of a transformational software replacement project for the Washington Courts of Limited Jurisdiction (District and Municipal Courts). We are replacing a legacy Case Management System with a commercial-off-the-shelf (COTS) solution to improve services for the court and probation customers of AOC.

The Courts of Limited Jurisdiction (CLJ-CMS) project is seeking a Senior Application Administrator
. This position is responsible for leading, coordinating, and overseeing the system technical administration, maintenance, configuration, and IT support of complex enterprise-wide applications that address the business requirements of the new case management system. This position provides senior-level technical expertise to all application administration functions.

Reporting to the CLJ-CMS Project IT Supervisor, this senior-level position is expected to work independently and has decision making responsibility commensurate with the role.

Administrative Office of the Courts

To advance the timely, effective, and equitable operations of the Washington State judicial branch.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

This position requires at least two (2) days per week working onsite at AOC facilities

• Duration:
  This is a CLJ-CMS project position that is currently funded through December 31, 2027. WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.

• Leads collaboration efforts with customers, business analysts, and other IT resources to administer application configuration, operation, maintenance, security, integrations, workflows, reports, and other key features.
• Responsible for upgrading the applications this position supports.
• Responsible for ensuring software compatibility with other existing software.
• Responsible to identify and mitigate security vulnerabilities.
• Coordinates directly with software vendors on issues, upgrades, and support requirements.
• Works with Infrastructure to determine specifications for new hardware and configurations required by the applications.
• Leads staff activities to upgrade the applications this position supports.
• Resolves application software issues within critical applications.
• Responds to customer service requests and provides senior-level consulting and troubleshooting.
• Advises journey-level staff on resolution of service requests of moderate (Tier
  2) complexity related to assigned applications.
• Responsible for the resolution of service requests of major (Tier
  3) complexity related to assigned applications and coordinates with vendor for timely resolutions.
• Maintains integration applications, works with the vendor if needed and handles new integration requests.
• Responsible for handling sensitive public audit requests and running reports.
• Analyzes application issues, conducts in-depth research, and provides recommendations on solutions based on business and technical objectives.
• Oversees the administration of IT applications and associated components with the entire application support team.
• Communicates application problems and issues to key stakeholders, including vendors and court/agency leadership.
• Proactively monitors application performance to identify emerging issues.
• Develops system release documentation and communication.
• Responsible for end user application security access maintenance.
• Performs end user application security access maintenance.
• Formulates routines and standards of practice to complete assigned tasks.
• Creates and maintains documentation for research and reference.
• Performs other duties as required.

A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and competencies of the Senior Application Administrator may substitute for the qualifications listed.

A Bachelor's degree in Information Technology, Computer Science, OR closely allied field, AND

• Eight (8) years of experience in a complex information technology environment TO INCLUDE:
• Five (5) years of experience as an…