Insurance Technician ; IT Non-Perm

Description

This recruitment will remain open until October 23, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on September 30, 2026. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference:
Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Insurance Technician 3 (IT3 Non-Perm) position. This role is within the Consumer Protection Division and is based out of our Tumwater Office.

We are an employer of choice! Here’s why:

• Meaningful work:
  Ensure a healthy insurance market & protect Washington consumers.
• Impactful career:
  Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities:
  Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

Are you a detail-oriented professional who enjoys solving problems, researching complex questions, and helping people navigate regulatory requirements? Do you take pride in making thoughtful decisions, communicating clearly, and providing excellent customer service? If so, the Insurance Technician 3 role may be a great opportunity to put your skills to work protecting consumers and supporting the fair and efficient regulation of Washington’s insurance industry.

As an Insurance Technician 3 in the Producer Licensing Unit, you will play an important role in the Office of the Insurance Commissioner’s mission to protect consumers, the public interest, and our state’s economy. You will review and evaluate insurance license applications, research licensing issues, determine whether applicants meet regulatory requirements, and ensure licensing actions are accurate, timely, and consistent with state laws and regulations.

This position offers a dynamic mix of analysis, research, decision-making, and customer service. You will work with applicants, licensees, insurers, industry representatives, consumers, and other regulatory agencies, providing authoritative guidance on licensing requirements and helping customers understand complex processes. You will also troubleshoot electronic licensing transactions, investigate failed or denied transactions, identify appropriate solutions, and document your work in agency systems.

We’re looking for someone who brings sound judgment, strong attention to detail, excellent communication skills, and a commitment to customer service. The ideal candidate is curious, organized, adaptable, and comfortable researching information, interpreting regulations, explaining complex requirements clearly, and making fair, well-informed decisions.

If you enjoy meaningful work, solving problems, and helping ensure that insurance professionals meet the requirements designed to protect the public, this could be an excellent opportunity to make a difference.

This recruitment may be used to establish a qualified pool of candidates for Insurance Technician 3 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $3,827.00 - $4,980.00.

This is a non-permanent position with an anticipated end date of 3/31/2027 (6-month duration from start date).

Benefits & Perks

• Comprehensive benefits package:
  Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment:
  We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs:
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