Chief Operating Officer

POSITION ANNOUNCEMENT:
Chief Operating Officer
ABOUT MOTHER’S OUTREACH NETWORK

Mother’s Outreach Network, Inc., (MON) based in Washington DC, is a non-profit, tax-exempt, racial justice and antipoverty advocacy organization that pursues the inclusion and empowerment of Black mothers in the struggle for family preservation by transforming government income and child welfare laws, policies, and practices from punitive to empowering. MON uses movement-lawyering strategies that will build parents’ power to transform systems and that will aid in harm reduction against impacted constituents.

MON does so through three primary programs:

• The legal program, which provides representation, advice, and referrals for mothers who are facing adverse administrative decisions, with a focus on matters before the DC Child and Family Services Agency, that negatively impact family preservation and economic security;
• The advocacy program, which seeks to transform income and child welfare/family regulation system policy at the local and federal level; and
• The community engagement program, which includes outreach events, know-your-rights workshops in law and civic activism, as well as community-driven research and mutual-aid.

The Chief Operating Officer will bring exceptional nonprofit leadership and strategic abilities with a strong understanding of and respect for root causes of poverty, child welfare system and economic injustice. This dynamic leader will demonstrate excellent emotional intelligence and senior-level experience enabling the Chief Operating Officer to skillfully collaborate with the CEO to oversee day-to-day operations, manage staff, administer contracts, lead strategic program planning, and engage the Board of Directors.

• Collaborate and be a thought partner with the CEO to develop and implement strategies that advance The Mothers Outreach Network vision and mission.
• Ensure that strategies are documented, clearly communicated within the organization, and effectively implemented by staff.
• Initiate new projects and programs that can catalyze change and build on core strengths while ensuring consistency with strategic direction.
• Strengthen and protect the organization’s reputation and brand through consistent messaging and strategic positioning.
• Enhance marketing, outreach and overall impact utilizing website, social media and digital tools, and data-driven metrics for analysis and decision-making.
• Partner with the CEO and Fundraising Consultant to understand, implement, and support fund development initiatives, ensuring alignment with organizational goals.

• Oversee MON’s programs, including hiring high-performing staff and providing supervision, support and coaching aligned with programmatic priorities.
• Provide leadership for the entire direct service team, including staff, trainers and volunteers.
• Lead by example in modeling the vision and core values of MON while guiding staff in advancing the organization’s strategic direction and plan.
• Always model effective leadership characteristics and represent the organization at community events and meetings with partners and other stakeholders.
• Maintain open communication with staff, Executive Director, board members, consultants and stakeholders.
• Develop and implement a diverse and inclusive staffing structure, in conjunction with standard operating procedures.
• Ensure personnel guidelines and framework aligns with the organization’s core values and that support efficient programs and service.
• Facilitate the achievement of strategic goals and promote effective overall management.
• Foster staff retention, development, and growth by creating opportunities for continuous learning and advancement.

Work with the staff to:

• Manage the impact and effectiveness function of MON, including hiring high-performing staff with knowledge and expertise in the evaluation of key elements of the work.
• Ensure the organization sustains a clear theory of change, that is well understood internally and externally and that evolves as necessary.
• Ensure effective monitoring,…