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Education Administration

Licensing Services Manager — Lead Customer Center Operations

Job in Olympia, Thurston County, Washington, 98502, USA
Listing for: State of Washington
Part Time position
Listed on 2026-02-28
Job specializations:
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A government agency in Olympia, WA is seeking a Licensing Services Manager for its Customer Contact Center. In this role, you will lead a three-person modernization team, ensuring effective operations while promoting a culture of belonging and inclusivity. Candidates should have extensive management experience in licensing or regulatory programs and the ability to analyze data to enhance customer service. This position requires in-office attendance 2-3 days per week and emphasizes the importance of diversity and inclusion in the workplace.
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