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Global CS Transformation Leader
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-07-13
Listing for:
Zoom
Full Time
position Listed on 2026-07-13
Job specializations:
-
Management
Change Management -
Business
Change Management
Job Description & How to Apply Below
Zoom is seeking a senior leader to drive a Customer Success transformation, turning strategy into scalable operational capability. You will redesign how we measure and deliver customer outcomes across global teams, impacting retention, adoption, and revenue growth.
You will partner across Revenue, Sales, Product, and Finance to enable cross-functional success, steering end-to-end initiatives and aligning executive reviews with clear accountability and timelines.
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